Meet Isaac and Lani

Isaac and Lani live in Auckland with their children, Daresha (15), Solomon (12) and Cody (10).

They enjoy driving their 2005 Subaru Legacy 3.0 worth about $20,000. It’s Isaac’s pride and joy and is carefully garaged each night. It’s their only car: they can’t get by without it and they can’t afford a second one.

With good driving records they have qualified for a Guaranteed No Claims Bonus for Life. With a large family to look after, security matters, so they want the certainty of comprehensive cover at an Agreed Value.

They really like knowing that if an accident happens AA Insurance’s Customer Service Centre will take care of the whole repair process, and they feel reassured that with a Lifetime Repair Guarantee their car will be safe to drive afterwards and will retain its value.

 

 

 

 

 

The people described in the case study are fictitious. Any resemblance to actual individuals is entirely coincidental. However, benefits suggested as applicable to their circumstances are considered appropriate for people in similar circumstances to the examples used and are available from AA Insurance Limited. The case study is based on the concept that a valid claim existed which was subsequently accepted by AA Insurance. Each situation is different and insurance cover, or otherwise, will vary according to the specific circumstances, including, but not limited to, the existence of a valid claim.