Car Claims

Making a claim is really simple - call us on 0800 500 216. Your Customer Manager will keep you fully informed and make sure things stay on track, so you get back to normal as soon as possible. If your car is written off we'll pay out the Agreed Value in your policy, so there are no surprises. And with our network of quality repairers, we can guarantee repairs for the life of the car - even if you sell it.

Windscreen Claims

If you have GlassCover, you’re fully covered for windscreen damage. You won't pay any excess and it won't affect your No Claims Bonus.
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I've been in an accident

Find out what to do if your car has been involved in an accident, however serious or minor.

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My Car's Been Stolen

For customers covered with Comprehensive Plus, Comprehensive and Third Party, Fire & Theft.

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Customer Service Centres

Getting your car fixed after an accident can be time-consuming, frustrating and stressful. AA Insurance’s Customer Service Centre’s change all that.

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