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I've been in an accident

Making a claim is really simple - call us on 0800 500 216

Making a claim is as easy as…

Gather information about the accident, then contact us and we’ll arrange to have your car assessed and repaired.  Your Customer Manager will make sure the repairs stay on track and will keep you fully informed, and can even arrange a rental car for you while yours is being repaired.

Making a claim in Auckland

Our Customer Service Centres and our network of quality repairers mean we can guarantee repairs for the life of your car - even if you sell it. And if your car is written off, we'll pay out the Agreed Value in your policy, so there are no surprises.

Making a claim in the rest of New Zealand

If your car can't be driven, tell us about the accident as soon as you can.  We’ll arrange for it to be towed and assessed.  Your Customer Manager will make sure the repairs stay on track and keep you fully informed, and can even arrange a rental car for you.


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