I’ve had a break-in

The police will give you a file number to use in your claim. They may want to investigate the break in and take fingerprints, so check with them before tidying up – you may disturb evidence.

Note down what’s been stolen or damaged and check to see whether your house keys have been taken. If so, we’ll help get your external locks changed.  And check your spare car keys too, in case the thieves targeted your car as well.

Call us on 0800 500 216 – it’ll take about 15 minutes. You might need to provide proof of ownership such as receipts, instruction manuals or photos.

It’s a good idea to let the neighbours know – they may have noticed something suspicious.