Contact Us

We want to provide you with the very best service we can. So when you contact us, we’ll first listen, then help by answering your questions, processing your claims and getting your life back to normal as quickly as possible. 

If you have any questions about your policy or your claim, or want to tell us how we’re looking after you, please contact us.

Quotes

Please call 0800 500 231, or for car insurance quotes, get a quote online.

Enquiries about your policy or other services

Please call 0800 500 213 or send us a message by email.

Contacting us from overseas

To call us from overseas, our international phone number is +64 9 966 8071, or you can send us a message by email.

Contacting us by post

Please send any mail to:

AA Insurance
P.O. Box 992
Shortland Street
Auckland 1140

Claims Enquiries

Please call 0800 500 216 or send us a message by email, selecting 'Claims Enquiries' as the subject.

To find an Authorised AA Repairer or your nearest AA Repair Centre

Please use our Centre and Repairer Locator.

For all other questions or to leave feedback, please send us a message or call
0800 500 213.