Get a quote and buy now >>

About AA Insurance

FAQs

Questions:

 

Answers:

How do I join the AA?

You can join the AA online here, or give them a call on 0800 500 444.


For more information on the New Zealand Automobile Association, visit their website at aa.co.nz. Don't forget that AA Members get AA Rewards discounts on
AA Insurance.

Back to top

What are AA Rewards Discounts?

The table and information below provide a summary of AA Rewards Discounts exclusive to AA Members, and the terms and conditions of how they are applied.


AA Member Years

RoadCover
Plus

RoadCover Third Party / Third Party Fire and Theft

HomeCover

ContentsCover

Boat (Trailered)

1 to 4

$10

$5

$5

$10

$5

5 to 9

$25

$5

$5

$15

$5

10 to 14

$35

$10

$10

$30

$10

15+

$50

$10

$10

$50

$10

 

Terms and conditions:

1. The AA Rewards Discounts are correct at time of publication and are subject to change without prior notice to the policy holder.

2. AA Rewards Discounts do not apply to caravan, trailer, vintage car, hull, motorcycle, on the move, or health policies.

3. AA Rewards Discounts are only applicable to financial personal AA Memberships. They do not apply to the following:

          * AA Business Care Membership.

          * Policies where the motor vehicle is a fleet vehicle used for business purposes.

          * Policies where the home is insured under a body corporate account.

4. AA Rewards Discounts are annual dollar discounts. The dollar discount is based on a 12 month policy period. Any policy less than 12 months will be calculated on a pro rata basis for the period since the start date of the policy.

5. AA Rewards Discounts are deducted from the total annual premium due.

6. AA Rewards Discounts are calculated and applied at the start date of a new policy and at the annual renewal of a policy.

7. Policy holders' personal information is held pursuant to our privacy policy and subject to the Privacy Act 1993.

Back to top

How do I contact AA Insurance?

By phone:

For Insurance Quotes: 0800 500 221
For Claims Enquiries: 0800 500 216
For Policy Enquiries: 0800 500 213
When calling from overseas: +64 9 966 8071

By email:

Send us a message using our online form. 

Online:

www.aainsurance.co.nz – You are here

By post:

P O Box 992
Shortland Street
Auckland 1140

In person:

At any of our AA Centres

Back to top

Can I trust AA Insurance to deliver?

On 8 January 2010 Standard and Poor’s (Australia) Pty Ltd gave AA Insurance Ltd an A+ (Strong) Insurer Financial Strength Rating.
 
Standard and Poor’s is an independent provider of credit ratings and reviews the financial strength of insurance companies to assess their ability to pay customers’ claims. The rating scale is available for inspection at any office of AA Insurance Ltd. Standard and Poor's is an approved agency.

Back to top

Who is AA Insurance?

AA Insurance provides New Zealanders with car insurance: we are car insurance specialists.

We also cover your contents, home, boat, motorbike and much more.

Our company was launched in 1994 and is a joint venture between the New Zealand Automobile Association (AA) and Suncorp-Metway Limited. We have over 300 staff serving more than 150,000 customers and managing over 300,000 policies.

Back to top

What types of insurance does AA Insurance offer?

AA Insurance offers the following insurance products:

Vehicle Insurance


Other Insurance

You don't have to be an AA member to have insurance from AA Insurance.

Back to top

I've lost my policy document, can I get another one?

All our policies are online, just visit the type of insurance you’re looking for at www.aainsurance.co.nz. Or for a copy of your own policy document, simply call us on 0800 500 213.

Back to top

Top FAQs