Policies, premiums and excesses

Questions:

• How do I change my address?
• What are AA Rewards Discounts?
• Do I need to pay any other excesses?
• Can I increase my excess to lower my premium?
• What types of excesses are there?
• What is an excess?
• How and when can I change my policy?

 

Answers:

How do I change my address?

Changing your address is simple - just give us a call on 0800 500 213. It only takes a couple of minutes.

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What are AA Rewards Discounts?

The table and information below provide a summary of AA Rewards Discounts exclusive to AA Members, and the terms and conditions of how they are applied.

AA Member Years	RoadCover Plus	RoadCover Third Party / Third Party Fire and Theft	HomeCover	ContentsCover	Boat (Trailered)
1 to 4	$10	$5	$5	$10	$5
5 to 9	$25	$5	$5	$15	$5
10 to 14	$35	$10	$10	$30	$10
15+	$50	$10	$10	$50	$10

 

Terms and conditions:

1. The AA Rewards Discounts are correct at time of publication and are subject to change without prior notice to the policy holder.

2. AA Rewards Discounts do not apply to caravan, trailer, vintage car, hull, motorcycle, on the move, or health policies.

3. AA Rewards Discounts are only applicable to financial personal AA Memberships. They do not apply to the following:

          * AA Business Care Membership.

          * Policies where the motor vehicle is a fleet vehicle used for business purposes.

          * Policies where the home is insured under a body corporate account.

4. AA Rewards Discounts are annual dollar discounts. The dollar discount is based on a 12 month policy period. Any policy less than 12 months will be calculated on a pro rata basis for the period since the start date of the policy.

5. AA Rewards Discounts are deducted from the total annual premium due.

6. AA Rewards Discounts are calculated and applied at the start date of a new policy and at the annual renewal of a policy.

7. Policy holders' personal information is held pursuant to our privacy policy and subject to the Privacy Act 1993.

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Do I need to pay any other excesses?

Any excess will be clearly noted on your policy schedule.

If you make a claim, you’ll need to pay the standard excess.  If you’ve chosen a voluntary excess, you also pay this when you make a claim.  You may also need to pay an imposed excess, which is an additional amount because of the higher risk of loss or damage.

For example, factors contributing to an imposed excess on car insurance could include the age, driving and claims record of the driver at the time of the incident, as well as the car’s condition.  Your car might also have an imposed excess if it’s insured for a high amount or it’s at a higher risk of theft.

An imposed excess is listed as a special policy condition in your policy.

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Can I increase my excess to lower my premium?

This is called a voluntary excess and it can really suit people who don’t claim very often.  Generally the higher the excess you choose, the lower your premium. You pay the voluntary excess on top of the standard excess.

Voluntary excess options include:

Vehicle insurance (Comprehensive only): $500, $750, $1,000, $1,500 and $2,500
House insurance: $300, $500, $750, $1,000 and $1,500
Contents insurance: $300, $500, $750, $1,000 and $1,500

To find out how much you could save by choosing a higher excess, call us on 0800 500 213.

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What types of excesses are there?

Standard excess: the standard amount listed on your policy.
Voluntary excess: an extra amount you can choose to pay on top of the standard excess, which usually means we’ll reduce your premium.
Imposed excess: an additional amount because of a higher than average risk of loss or damage.

You only pay an excess when you make a claim.

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What is an excess?

When you make a claim, you pay a small part of the cost and we pay the rest. Your part is called the ‘excess’, and you pay it only when you make a claim.

If your car insurance has a windscreen extension, you won’t pay an excess on windscreen repairs.

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How and when can I change my policy?

You don’t need to wait until you renew your policy if you want to make a change.  Simply call us on 0800 500 213 and we’ll guide you through. Adding or removing drivers, changing your address and changing your vehicle can all be handled like this, although do be aware that some changes to your policy details may result in your premium changing.

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