Glossary

Personal Customer Manager

Your personal contact at AA Insurance who looks after you when you make a claim. They’ll keep you fully informed, making sure things stay on track and hassle-free.

Modification

Things which have been added to your car to improve its performance like a turbo upgrade, blow-off valves or upgraded mufflers.

Market Value

The market value of your vehicle is the fair price it would have been sold for, in its then current condition immediately before the event.

This means if your car is written off or stolen, you’ll receive what the car was worth that day, not what it would cost to replace.