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Glossary


P

Third Party

The other person involved in the accident.

Premium

The amount you pay for insurance.  What you pay depends on the type of insurance you want and the likely risk of damage or loss to your possessions.

Policy schedule

Personalised information about the policy you have with us. It includes your contact details, level of cover, excess and details of special things that you’ve insured. Read this with your policy document, because together these make up your policy with us.  And remember to let us know when any information needs to be updated.

Policy document

The document that sets out what is and isn’t covered under your policy.  Read this together with your policy schedule as these two documents make up your policy with us.

Policy

The formal agreement between you and AA Insurance.  It details our agreement to reimburse you if your property is lost or damaged or  someone else should you be liable for the loss or damage.

Personal Customer Manager

Your personal contact at AA Insurance who looks after you when you make a claim. They’ll keep you fully informed, making sure things stay on track and hassle-free.

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