Sustainability at AA Insurance
We’re excited to release our 2025 Sustainability Report and Climate Statement.
These reports aim to give our communities timely and relevant information about the progress we are making on our sustainability journey, including the climate-related risks and opportunities we face as a business.
Home Buyer's Guide
Searching for a home?
We’ve put together a comprehensive Home Buyer's Guide to help you at every stage of your home buying journey.
It’s our sweet 16 as NZ’s Most Trusted General Insurer
We’ve been awarded Most Trusted General Insurer for 16 years running. To celebrate, we’re giving you the chance to win one of 16 $1000 Prezzy® Cards. Entry is automatic for eligible customers, so you don’t have to do a thing. Competition ends 31 August 2026. Good luck!
Hear it from our customers
Gold customer service
From start to finish everyone was helpful and efficient offering quick professional advice and understanding - this is gold customer service.
Clare - April 2026
10/10
overall satisfaction
Explained in plain English
Customer service is always spot on. Everything is explained in easy-to-understand plain English.
Robert - January 2026
10/10
overall satisfaction
Quick and smooth transaction
Quick and smooth transaction with excellent customer service. Very happy with AA Insurance.
Josephine - March 2026
9/10
overall satisfaction
Nothing was a problem
Nothing was a problem, everything explained, that’s why I have all my policies with AA.
Evan - May 2026
10/10
overall satisfaction
