Award Winning Insurer
At AA Insurance, we put the customer’s needs first and pride ourselves on working with them to eliminate stress and uncertainty. And these independent awards endorse just that!
- Reader's Digest 'Most Trusted General Insurer', 10 years running
- Reader’s Digest Quality Service Awards – Car Insurance, 7 years running
- Reader’s Digest Quality Service Awards – Home & Contents
- Top 5 in Colmar Brunton Corporate Reputation Index, 6 years running
- 2019 NZ's Direct Insurer of the Year
- Consumer NZ People’s Choice award winner, 2 years running
We’re proud to say New Zealanders voted us Most Trusted General Insurer for ten years running in the Reader’s Digest Trusted Brands survey. Our goal is always to provide exceptional service. And it seems the way we’re working, is working for our customers.
Trust is important when it comes to insurance. After all, when you pay your premiums you expect your insurer to be there for you when you make a claim. At AA Insurance, we genuinely care about our customers and will do our utmost to help, whether you're making a claim or simply updating your address.
We’re delighted to be recognised by New Zealanders with the gold award for delivering exceptional customer service for both Car Insurance and Home & Contents Insurance.
This is the seventh consecutive year (2015-2021) we’ve won gold for Car Insurance in the Reader’s Digest Quality Service Awards. For Home & Contents Insurance, we have been consistently awarded either gold or silver since 2015.
We’re proud to be recognised by the Colmar Brunton Corporate Reputation survey for the sixth year running, ranking fifth among 100 of New Zealand’s most successful companies.
Our reputation is very important to us, and we love looking after our customers’ insurance needs. We’re here for you, when you need us. Whether it’s updating your address or helping you make a claim, we’re here to make it as easy and stress free as possible.
So, it means a lot to be recognised for the way we’ve been doing things, and makes us proud of our people, who are there for you everyday.
Companies are ranked on the four pillars of reputation: leadership and success, fairness, social responsibility and trust. The inaugural Corporate Reputation Index survey was released in 2015.
We’re proud to have recieved a Consumer NZ People’s Choice award for House, Contents and Car two years in a row.
The People’s Choice award is based on customer surveys and satisfaction. We are honoured to get this acknowledgement from our customers and highlights our continuous commitment to them.
It’s great to be recognised as New Zealand’s Direct General Insurance Company of the Year for 2019. We love talking to our customers and helping get your insurance needs sorted!
Being a direct insurer means a few things for us at AA Insurance. We love talking directly to our customers about your insurance needs, whether you’re making a claim or changing your address. We’re here to make it easy for you.
So, it means a lot to be recognised for the way we’ve been doing things and makes us proud of our people, who speak directly to you, our customers, everyday.
As voted by insurance industry leaders in the Direct Insurer category of the 2012, 2013, 2014, 2015, 2018 and 2019 New Zealand Insurance Industry Awards.