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Manage your Small Business policy

We think managing your AA Small Business Insurance policy should always be straightforward, which is why we’re here to help you do it all by phone. Call us on 0800 500 231 between 8am - 4pm on Monday to Friday.

Make a claim

If it’s time to make a claim, simply call us on 0800 500 216 to get the process started. Our claims team is available 8am - 4pm Monday to Friday. We recommend having your policy number on hand, plus as much information as possible about the incident you’re claiming for.

Order your policy documents

If you’d like copies of your policy wording, just ask and we’ll send them to you.

Update your details

It’s important to notify us if your details change. If you have a new name, address, bank account or other info to share, including changes to your business or its turnover, please call us as soon as you can.

Make a payment

Save time by having your policy details on you when you call to pay your premiums. If you can’t find them, that’s OK — we’ll just need to ask a few security questions to verify your identity and protect your information. Setting up a direct debit can make keeping up with your payments even faster and easier.

Cancel your policy

Cancelling your policy is easy. Call us any time between 8am - 8pm Monday to Friday and 8am - 6pm on weekends and public holidays with your policy details and the date you’d like your cover to end on. We’ll calculate any refunds you’re owed, or any outstanding premiums you need to pay.

Policy management FAQs