Our customers expect exceptional service and want to know they're protected when things go wrong. Our fundamental purpose is to eliminate stress and provide certainty for them.

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Company values

Our values guide the way we act. It’s an attitude we bring to work each day.

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Our people

At AA Insurance, we are committed to 'Growing Our Own Talent' - enhancing people’s careers and improving our performance by supporting the ongoing learning and development of every individual.

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Training and Career Development

We are committed to supporting our people with ongoing learning and development. We have an exceptional staff rotation programme that gives our staff the opportunity to truly broaden their experience within the company.

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Staff benefits

Our people are the key to our success. That's why we're completely focused on providing an environment where our staff can enjoy challenging work, develop professionally and achieve great results.

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Contact centres

We have over 130 contact centre representatives across our call centres in Auckland and Hamilton. We offer staff a clear career development path and opportunities to improve their skills through specialised internal courses and internationally recognised insurance courses.

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IBM Kenexa Best Places to Work 08-16

AA Insurance is a great place to work, one of the best in fact, and we have the awards to prove it. We won the 2016 & 2011 IBM Kenexa Best Large Workplace category in New Zealand. In 2015, we won Most Improved in the Large Workplace category. We've also been finalists in our category in 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 and 2016.

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