Browse Help Centre topics
Manage your policies online
My AA Insurance
Quick and easy access to your policy
View, pay and make simple changes to your policy. Login and see your sum insured or agreed value, excess and other key policy details. You can also download current policy schedules and proof of insurance.
Available for Car, Home, Contents, and Landlord policies.
Online Claim
Lodge your claim in minutes
Simply report your claim now, and a member of our team will be in touch to discuss the next steps. You'll need to be the main policy contact, provide your policy number and details of what happened and when. Any evidence you have will also help.
Contact our team
We’re here to help. If you would benefit from extra care or need additional support, please let us know.
Update your policy
Submit questions about your existing claim
Request cancellation of your policy
Request documents such as proof of insurance
Change your bank account for direct debits
Update your address details
Use this form to add a driver to a car policy
Use this form to change the cover on your car or contents policy
Submit any other questions or messages here
Other enquiries
Pass on feedback to our team
Let us know if you have any concerns
Use this form to report suspected fraud
Help keep our data, systems and services safe