Change my Sum Insured

Please complete this form if you would like to request a change to the Sum Insured for your home.

The Sum Insured is the maximum amount we’ll pay for the rebuild of your home in the event of a natural disaster, so it’s important that you calculate your own Sum Insured carefully. Some ways to help calculate your Sum Insured include:

  • Contacting a builder, architect, quantity surveyor or other valuation expert, and/or
  • Using the Cordell Sum Sure Calculator*, which provides estimated typical building replacement costs.

Please Note: Your request to change your Sum Insured will be sent to our Customer Care team to review. Once your Sum Insured has been updated, we will send you an updated policy schedule showing your new Sum Insured. Please contact us on the number below if you haven’t received your updated policy schedule or heard from us within 7 working days.



0800 500 213

Our contact centre is open from 8am - 8pm Monday to Friday & 8am - 6pm on weekends & public holidays.

Contact us from overseas

Call us on +64 9 927 2306

Contact us by post

AA Insurance
P.O. Box 992
Shortland Street
Auckland 1140

Centre & Repairer Locator

The Centre & Repairer Locator will find AA Insurance Customer Service Centres in Auckland and Hamilton, and repairers approved by AA Insurance.

AA Centres

Find your local AA Centre which sells AA Insurance so you can sort out your car, home and contents insurance face to face.

Find an AA Centre near you

*This is general information and is not a recommendation, opinion or guidance on the sum insured that is appropriate for your circumstances. Nor does this information provide any advice or opinion on the extent or adequacy of the cover provided by sum insured insurance. This information is not personalised financial advice and does not take into account your particular situation. You must make your own decision on the sum insured that is appropriate for your circumstances.