How insurance works

People need insurance for a number of reasons, but mainly because they want protection in the event something unexpected happens. Being prepared is a small step that provides protection for you and your family if the unexpected becomes a reality.

Interestingly, around 90 per cent of New Zealanders have some form of insurance for their car, home, and contents.This is a high percentage compared to most other parts of the world, and shows that Kiwis are already thinking ahead.


What is insurance and how does it work?

  • How insurance companies work
  • How insurance premiums work
  • Why we need insurance
  • Who insures the insurers
  • Insurance levies
Find out more

Insurance in New Zealand

  • What the insurance landscape in NZ looks like
  • How the Canterbury quake changed insurance in NZ

Find out more

Insurance fraud

  • What is insurance fraud?
  • The implications of giving the wrong information
  • How insurance fraud is detected
  • How insurance fraud impacts premiums

Find out more