AA Insurance Location, Location, Location New Zealand

Join Nancye, our insurance expert, as she shares practical tips with house hunters searching for their dream home across Auckland and the Waikato, as part of the latest season of AA Insurance Location, Location, Location New Zealand - available on TVNZ+.

Episode 8: Home sum insured with Gemma and Taine

First home buyers Gemma and Taine talked to Nancye about how to calculate the sum insured of the home. Here’s a summary:

  • Your sum insured is different to the purchase price, appraisal value or rateable value figure of a home.

  • Your sum insured could be the maximum amount your insurer will pay to rebuild your home after an event. It’s important to accurately estimate your sum insured and regularly update it to ensure you’ve got enough cover if you need to make a claim.

  • A qualified professional, like a builder, can help provide an estimated rebuild cost for your property. There are also online calculators available which estimate typical building costs for standard residential homes.

Find out more

Episode 7: Property viewing 101 with Pritha and Valentina

Nancye spoke to first home buyers Pritha and Valentina and shared a few expert tips to help guide them as they visit open homes:

  • When looking at properties, it’s generally a good idea to use your first visit to decide whether you like the property and see yourself living there. On subsequent visits, you may want to take a closer look, assessing the condition of the property, inside and outside.

  • If you decide to progress with the purchase, it’s important to think about undertaking thorough due diligence, such as getting a pre-purchase inspection done and reviewing the LIM report with the help of a property lawyer.

Find out more

Episode 6: Maintaining your home with Ayla and Seb

Nancye sat down with Seb and Ayla, who had a few questions about home maintenance. The key takeaways were:

  • Maintaining your home in good repair may be a condition of your insurance cover and can help prevent unwanted and potentially expensive repair work in the future.

  • Regular maintenance can help avoid gradual damage, which is deterioration that isn’t sudden. It’s a common exclusion in home insurance cover.

  • Consider setting aside a budget for the ongoing costs that come with owning a home, such as home improvements, insurance premiums and council rates.

Find out more

Episode 5: Natural hazard risk with Caroline

To help her in her search for a coastal property, Caroline spoke to Nancye about natural hazards. Nancye shared her insights:

  • Undertaking thorough due diligence can help you understand if the property is prone to weather or natural hazard risks.

  • Events like landslips, flooding, coastal erosion and earthquakes can all cause damage to your home. Increased risk of natural hazards can impact your insurance, including the annual premium you’re charged.

  • To help you assess natural hazard and weather risk, you can check the Record of Title, LIM report and the property file, which will give you the information the council holds about the land.

  • Online tools like the Natural Hazards Commission Toka Tū Ake’s Natural Hazards Portal and the links through to your local council’s flood maps can help you understand and manage natural hazard risk.

Find out more

Episode 4: Due diligence 101 with Susan and Jim

New to the New Zealand housing market, Nancye gave Susan and Jim a few things to think about when it comes to due diligence: 

  • Due diligence is an important step in buying a home as it can help you gain an understanding of the property so you can make an informed decision.

  • Due diligence might include a pre-purchase inspection, such as a builder’s report, reviewing the LIM report and Record of Title, and researching any natural hazards and weather risks to the property.

  • Resources are available to help you with this. A property lawyer can review the LIM report and Record of Title, and, for natural hazard-related risks, the Natural Hazards Portal will provide area and property specific information and tell you if there's been any Natural Hazards Commission Toka Tū Ake settled claims at that property.

Find out more

Episode 3: Buying a home 101 with Phil and Kelly

There’s a lot to think about when looking for your dream home. Nancye shared her expertise to help Phil and Kelly buy with confidence:

  • The method of sale may impact the timeframe within which you can undertake due diligence on a home.

  • Insurance is often a condition of finance so it’s helpful to get it sorted before your settlement date. If the sale is being handled by a licensed real estate agent, they’ll generally be able to provide the information you need to get a quote.

  • There are many factors that influence the annual cost of your home insurance premium, including the type of house you buy, the year it was built and its location.

Find out more

Episode 2: Contents sum insured with Jo and John

It can be tricky to figure out how much your contents are worth. Nancye gave Jo and John a few things to consider as they look to downsize their home:

  • Your contents sum insured should be an estimate of how much it would cost to replace your contents and is the maximum that can be paid out if you make a claim so it’s important to regularly review it.

  • Some items may have limits on the combined value of items within the same category, such as jewellery or bikes. Some limits are fixed, while others are adjustable, meaning you can change the total value those items are covered for.

  • Proof of ownership like receipts and valuations, can help to make your contents claim easier and faster to process.

Find out more

Episode 1: Buying to renovate with Jade and Ben

Nancye spoke to Jade and Ben about buying a home to renovate. She gave them three things to help them on their home search: 

  • Check the LIM report and Record of Title to identify any limitations of the property and let you know any restrictions; 

  • Get in touch with your insurer when you’re in the planning phase so you know how your cover may be affected. 

  • Contents insurance can help keep your tools and new appliances safe while the work is underway. 

Find out more

House hunters talking to insurance expert.

Watch your favourite episode

Tune in to AA Insurance Location, Location, Location New Zealand - available on TVNZ+.

Where are you on your home journey?

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We know there’s a lot to think about when buying your first home, so we’ve broken it down into bite-sized pieces to help you on your journey.

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Settled in your home? Whether it’s your home for now or forever, we’ve put together a few tips on home maintenance, upgrades and protecting the things you care about.

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Planning a move, selling your home, or buying an investment property? Here are some things to consider before you take the next step.

Helpful tools for home buyers and owners

Home Buyer's Guide

Things to consider from an insurance perspective. Our comprehensive guide provides things to consider at each stage of your home buying journey.

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Insurance calculators

It can be hard to work out how much your home and contents are worth. By setting an accurate sum insured, this can help make sure you have enough cover at claim time. Our handy insurance calculators can help.

Calculate your cover

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At AA Insurance, we put our customers’ needs first and pride ourselves on being there to protect what matters most to you, so you can rest easy knowing that we’ve got you covered. 

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When the unexpected happens, we’re here to help. We’ve been voted New Zealand's Most Trusted General Insurer for 15 years running.

Our claims team takes pride in going above and beyond for our customers and won the 2024 Claims Team of the Year at the New Zealand Insurance Industry Awards.

We strive to provide unparalleled service – especially at claim time when we know our customers need us most. This award demonstrates the trusted relationship we’ve built with our customers.

For 12 consecutive years, our customer service has been voted for in the Reader’s Digest Quality Service Awards for Car Insurance.

With personalised service we’re here to support you when it matters most. That’s why our Home and Contents Insurance has been voted for by New Zealanders for 6 years in a row.

We’re committed to making insurance less complex and easier to understand so New Zealanders know exactly what they’re covered for.

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One event, one excess - If you ever have to claim on more than one AA Insurance policy for the same event, you only have to pay one excess - the highest applicable one.*

Replacement cover so in any event other than a natural hazard, we'll fully repair or rebuild your home even if it costs more than you insured it for. *

Like-for-like replacement for most of your items that are stolen or damaged beyond repair. So, if your couch gets damaged and can't be repaired, we'll replace it like for like with the nearest available equivalent.*