New Zealand’s most satisfied customers

At AA Insurance, we put the customer’s needs first and pride ourselves on working with them to eliminate stress and uncertainty.  And these independent awards endorse just that!

We are very proud to be the current overall winner of two Canstar Blue Most Satisfied Customer Awards*, for home and contents insurance, and car insurance too. This is the fourth year that we have received the award for home and contents insurance and the fifth year running that AA Insurance has received this award for car insurance.
Canstar Blue is an independent agency that provides customer satisfaction ratings across a wide range of products and services.  For both Awards, they conducted a Customer Satisfaction Survey that involved questioning Kiwis about their satisfaction across a number of areas.

For home and contents insurance, our performance was stronger than ever, receiving 5 star ratings across all categories, as shown in the table below.
For car insurance, our overall award win was further complimented by five star ratings across all categories. 

Contents insurance

*Canstar Blue Awards are based on a survey of customers across a number of satisfaction categories, including overall satisfaction. For more information visit Canstar Blue.