Our Blog

  • Businesses should take a role in reducing domestic violence

    Family violence is a delicate subject to broach, and isn’t always physical with obvious marks, but if an employer takes an explicit, pro-active and supportive stance, there is more chance of people being open about their circumstances and getting the support they need.

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  • Hope is not a plan. Assumption is not a strategy.

    Last week's devastating fire at the SkyCity Convention Centre is a reminder of the importance of having a robust Business Continuity Plan in place and certainty about who’s responsible for what.

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  • Avoid using the 'B' word this World Mental Health Day

    I have been making a big effort to refrain from using the ‘B’ word lately; busy. Busy is such an easy word to use, and one we hear a lot day-to-day. It has such a negative connotation, doesn’t it?

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  • Who does personalised service better?

    I’m fortunate to have worked a few years in claims at AA Insurance so I felt like I could contribute a little to the conversation at the recent InsurTech NZ’s event on claims —or more specifically “Creating better customer outcomes across the claims journey.”

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  • The importance of growing our talent

    These days most companies are committed to career development, and rightly so, as it makes complete financial sense to retain great staff and recruit from within. At AA Insurance, we call it ‘’growing our own talent’’. We know it’s incredibly important to enhance our people’s careers and improve our performance, by supporting the development of every individual.

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  • The Cycle of Progress

    Last year, I highlighted the need to raise awareness for gender equality around the world, particularly when there were several stories in the media featuring harassment and pay inequality at that time.

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  • Smart strategies for going green

    As a company, we’re focused on ensuring that we’re doing our part for the environment, especially with a team of over 700 staff. Moving our Auckland head office, including over 500 people, gave us the opportunity to look at what’s working, what isn’t and what we can focus on in the future.

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  • Keeping the wheels of business turning

    Like other businesses, our motor claims team is fast approaching the Christmas break, but still has much to do to help get our customers back on the road.

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  • Apprenticeship schemes: long-term business decisions

    To provide support to the collision repair and refinishing industry, AA Insurance introduced the Apprentice Sponsorship scheme in 2017. A year on in, we’ve come away with some great learnings.

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  • Why electric vehicles are here to stay

    To understand what motivates people to move to electric vehicles, we must look at what drives changes in human behaviour across the modern world.

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Media contacts

Amanda Fifield
Corporate Communications Specialist, AA Insurance

DDI: (09) 927 2085
Mobile: 027 406 1787
Email: mediacontact@aainsurance.co.nz

Nicole Steven
Account Manager, Botica Butler Raudon Public Relations

DDI: (09) 303 3862
Mobile: 021 025 31886
Email: nicoles@botica.co.nz

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