Chief Executive, AA Insurance
Chris is charged with managing the company’s growth, profitability and return on shareholders’ investments. Chris holds responsibility for AA Insurance’s reputation and for ensuring that all staff are focused on providing an outstanding customer experience.
Chris managed AA Insurance’s transition, in 2002, to a joint venture between the New Zealand Automobile Association Incorporated and Promina Direct Group, which became Suncorp when Promina merged with Suncorp Australia in 2007. He also oversaw the amalgamation of AA Insurance and SIS Insurance.
Head of Claims, AA Insurance
Simon is responsible for the sustainable and profitable growth of AA Insurance and leads the company’s drive to provide customers with superior insurance protection. He also manages all claims activity within AA Insurance.
Simon has over 20 years experience in the New Zealand insurance industry. He first joined AA Insurance in 1997 as part of the company’s graduate programme, starting in customer service before working in a variety of other roles within the company. In July 2004, he moved to Australia to work at AAMI, returning to AA Insurance in August 2005 as Innovation Manager. From there he moved into the role of Contact Centre Manager as part of the leadership team. From 2007 until June 2009, Simon led the organisations’ Pricing, Planning and Analysis function and in July 2009 moved into the role of Motor Product Manager. He moved into his current role in 2011.
Customer Relations Manager, AA Insurance
Amelia is responsible for managing Corporate Affairs issues and Public Relations initiatives for AA Insurance, as well as the way these impact on the lives of our customers.
Amelia joined the marketing department of AA Insurance in 2004. Two years later she moved into the role of Communications Executive, before becoming Senior Communications Specialist in 2008. A year later she moved into customer relations, before taking responsibility for Corporate Affairs in 2011.
Amelia holds a Bachelor of Business Studies from AUT, and also a Certificate in Direct Marketing from the Marketing Association. She has also worked in communication and marketing roles for city councils in both Auckland and Edinburgh.