Double win for AA Insurance at industry awards

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Auckland, 30 November 2018 – A strategy focused on customers, the learning and development of its staff, and company performance has paid off two-fold for AA Insurance after winning Learning Program and Direct General Insurance Company of the Year at the 2018 New Zealand Insurance Industry Awards last night.

This year was the first time AA Insurance entered the Insurance Learning Program of the Year award for its Work at Home Program, designed to meet the needs of a changing workforce. The award recognises a genuine commitment of organisations to improve the professionalism of staff through the development and launch of a learning program.

The Direct General Insurance Company award recognises organisations that have demonstrated strong performance and outstanding service for their customers in New Zealand. This award was held by AA Insurance for over four consecutive years until 2016.

AA Insurance was also a finalist in the Women’s and Youth Employer awards.

“These awards are a fabulous acknowledgement of AA Insurance’s inclusive, supportive culture, and the amazing people who work here and look after our customers every day,” says Chris Curtin, Chief Executive at AA Insurance. “It also recognises our forward-thinking people strategy that was designed to support everyone at all levels in the organisation.”

“To be honoured with these awards is validation of the way we’re doing things, not only for our customers, but for our staff as well, and we couldn’t be prouder,” Chris says.  

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.

We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).

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AA Insurance Media Team