What to do if your home is damaged in the earthquake - AA Insurance

Auckland, 14 November 2016 – While customers affected in this morning’s earthquake are being advised to look after their own safety first, AA Insurance is ready to help with temporary accommodation and urgent repairs to make homes safe.

For customers not in immediate need, there’s no rush to make a claim. EQC will be taking care of the first $115k of house and $23k of contents damage (inc gst).

Take these steps in order to help with your EQC claim, and to keep your home safe after damage has occurred.

  • Keep or take photos of any damaged items, including spoilt food if your power has gone off

  • If possible, pack fragile items away until the aftershocks subside

  • Keep clear of broken windows or roofs

  • Take care when cleaning up broken glass or securing roofing

  • Remove any fallen debris from footpaths and walkways, if you can do this safely

  • If your vehicle has been severely damaged do not attempt to drive it

  • AA Insurance customers should call 0800 500 216 for any further information

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.

We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).

Find out more at www.aainsurance.co.nz

For more information please contact:
AA Insurance Media Team
027 406 1787