Auckland, 26 January 2021 – AA Insurance has just announced the publication of its first Corporate Social Responsibility (CSR) Report.
The report communicates the general insurer’s CSR approach and progress on a range of environmental and social topics that impact the business and its customers. Showcasing the company’s strong focus on its people and, following the general principles of sustainability reporting, the report also shares the results of measuring its first year of carbon emissions, evidencing its commitment to a low-carbon future.
“At AA Insurance we're committed to looking after our customers and people as well as what’s important to them – like their communities and the environment,” says Nikki Howell, GM People & Capability for AA Insurance. “We’re more than just insurance; we’re working towards a brighter future for the next generation of New Zealanders.
As a business built on the premise of ‘doing the right thing’, establishing a formal Corporate Social Responsibility (CSR) framework in 2019 created the opportunity to be more transparent, she explains. “An initial focus identified the development of an annual CSR Report, and because of the work our people do day-in-day-out, we knew there was already a story waiting to be shared.”
“We are so proud of everyone’s collective hard work to support each other, our customers and our community,” continues Nikki, “and hope our unique culture and authenticity brings this to life through the words and visuals for those who read our 2020 Corporate Social Responsibility Report.”
About AA Insurance
AA Insurance is a New Zealand-based joint venture between Vero Insurance New Zealand Limited and the New Zealand Automobile Association Limited ('NZAA'). Vero is owned by Suncorp Group Limited, a listed Australian company. NZAA is an incorporated society that is governed by a National Council and Board. Since 1994 we have provided home, contents and car insurance in New Zealand and in 2018 we introduced small business insurance.
We underwrite our own policies and sell direct to New Zealanders. Our New Zealand-based teams looks after 560,000+ customers with more than 1,100,000 policies. Standard and Poor's (Australia) Pty Ltd has given us an Insurer Financial Strength Rating of AA- (Very Strong).
We are consistently recognised in industry awards and honours. This includes being voted the Reader's Digest Most Trusted General Insurer for 14 years running, named Canstar's 2023-2024 Outstanding Value Award winner for Home and Contents insurance and ranked 6th among 50 of New Zealand's top consumer-facing corporates in the Kantar Corporate Reputation Index in 2024.
Find out more at www.aainsurance.co.nz
For more information please contact:
AA Insurance Media Team
mediacontact@aainsurance.co.nz
