AA Insurance kick starts year with inaugural Corporate Social Responsibility Report

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Auckland, 26 January 2021 – AA Insurance has just announced the publication of its first Corporate Social Responsibility (CSR) Report

The report communicates the general insurer’s CSR approach and progress on a range of environmental and social topics that impact the business and its customers. Showcasing the company’s strong focus on its people and, following the general principles of sustainability reporting, the report also shares the results of measuring its first year of carbon emissions, evidencing its commitment to a low-carbon future.

“At AA Insurance we're committed to looking after our customers and people as well as what’s important to them – like their communities and the environment,” says Nikki Howell, GM People & Capability for AA Insurance. “We’re more than just insurance; we’re working towards a brighter future for the next generation of New Zealanders. 

As a business built on the premise of ‘doing the right thing’, establishing a formal Corporate Social Responsibility (CSR) framework in 2019 created the opportunity to be more transparent, she explains. “An initial focus identified the development of an annual CSR Report, and because of the work our people do day-in-day-out, we knew there was already a story waiting to be shared.”

“We are so proud of everyone’s collective hard work to support each other, our customers and our community,” continues Nikki, “and hope our unique culture and authenticity brings this to life through the words and visuals for those who read our 2020 Corporate Social Responsibility Report.”

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.

We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).

Find out more at www.aainsurance.co.nz

For more information please contact:
AA Insurance Media Team