Auckland, 14 November 2016 – AA Insurance is urging customer affected by this morning’s earthquake activity to focus on keeping themselves, their family and pets safe before making a claim.
EQC will be taking care of the first $115k of house and $23k of contents damage (inc gst). However, if you need urgent repairs to make your home safe, or temporary accommodation, call us on 0800 500 216. We have staff available to help with your queries.
This may mean you need to leave your home. If you do, and it’s safe to do so, then take these steps. And don’t re-enter a severely damaged building if it seems unsafe.
Turn off the power, gas and water
Secure your home as well as you can
If possible, pack fragile items away until the aftershocks subside
Take any easily portable valuables or documents with you; secure your contents as well as possible
Make sure your pets are safe and keep them with you if you can
Check on neighbours, especially if they live alone, are elderly or vulnerable
Text rather than call family and friends to keep from overloading the phone lines
About AA Insurance
AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 860 staff look after almost 470,000 customers with 930,000 policies.
We proudly partner with Eden Park and have been consistently recognised by: Reader’s Digest Most Trusted Brands (11 consecutive years since 2011) and Quality Service Awards for Car, and Home and Contents Insurance (since 2015), Kantar Customer Leadership Index (since 2019), Canstar Blue Most Satisfied Customers (2011-2018), and the Colmar Brunton Corporate Reputation Index (since 2015) that recognises New Zealand’s most successful companies. Last year, AA Insurance was also named Consumer NZ People’s Choice award winner for car, home and contents (since 2019).
AA Insurance has an A+ (Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd. For further information visit aainsurance.co.nz.
For more information please contact:
Nicole Steven, Botica Butler Raudon Partners, (09) 303 3862, 021 025 31886 or email email@example.com