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What to do if you need to leave your home after the earthquake - AA Insurance

14/11/2016

Auckland, 14 November 2016 – AA Insurance is urging customer affected by this morning’s earthquake activity to focus on keeping themselves, their family and pets safe before making a claim.

EQC will be taking care of the first $115k of house and $23k of contents damage (inc gst). However, if you need urgent repairs to make your home safe, or temporary accommodation, call us on 0800 500 216.  We have staff available to help with your queries.

This may mean you need to leave your home. If you do, and it’s safe to do so, then take these steps. And don’t re-enter a severely damaged building if it seems unsafe.

  • Turn off  the power, gas and water
  • Secure your home as well as you can
  • If possible, pack fragile items away until the aftershocks subside
  • Take any easily portable valuables or documents with you; secure your contents as well as possible
  • Make sure your pets are safe and keep them with you if you can
  • Check on neighbours, especially if they live alone, are elderly or vulnerable
  • Text rather than call family and friends to keep from overloading the phone lines

ENDS

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About AA Insurance

AA Insurance has demonstrated trusted expertise in home, contents, and car insurance in New Zealand since launching in 1994. We’re a joint venture between New Zealand Automobile Association and Suncorp Group, and we employ over 650 staff - who are all based in New Zealand - to look after nearly 350,000 customers and over 650,000 policies.

We proudly support youth charity Blue Light, and have been consistently recognised by: Reader’s Digest Most Trusted Brands (since 2011), NZ Insurance Industry Awards (since 2012), IBM Kenexa Best Workplaces Survey (since 2008), Canstar Blue Most Satisfied Customers (2011-2016), and the Colmar Brunton Corporate Reputation Index (since 2015) that recognises New Zealand’s most successful companies.

AA Insurance has an A+ (Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd. For further information visit aainsurance.co.nz.

For more information please contact:

Arwen Vant, Botica Butler Raudon Partners, (09) 303 3862, 021 484 232 or email arwenv@botica.co.nz

Amanda Fifield, AA Insurance Limited, (09) 927 2085 or email Amanda_Fifield@aainsurance.co.nz

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Media contacts

Amanda Fifield
Corporate Communications Specialist (Public Relations), AA Insurance

DDI: (09) 927 2085
Mobile: 021 406 1787
Email: mediacontact@aainsurance.co.nz

Lizzie Furnell
Corporate Communications Specialist (Corporate Affairs), AA Insurance

DDI: (09) 927 2077
Mobile: 021 023 60262
Email: mediacontact@aainsurance.co.nz

Arwen Vant
Account Director, Botica Butler Raudon Public Relations

DDI: (09) 303 3862
Mobile: 021 484 232
Email: mediacontact@aainsurance.co.nz

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Email: brandteam@aainsurance.co.nz