Auckland, 14 November 2016 – AA Insurance is urging customer affected by this morning’s earthquake activity to focus on keeping themselves, their family and pets safe before making a claim.
EQC will be taking care of the first $115k of house and $23k of contents damage (inc gst). However, if you need urgent repairs to make your home safe, or temporary accommodation, call us on 0800 500 216. We have staff available to help with your queries.
This may mean you need to leave your home. If you do, and it’s safe to do so, then take these steps. And don’t re-enter a severely damaged building if it seems unsafe.
Turn off the power, gas and water
Secure your home as well as you can
If possible, pack fragile items away until the aftershocks subside
Take any easily portable valuables or documents with you; secure your contents as well as possible
Make sure your pets are safe and keep them with you if you can
Check on neighbours, especially if they live alone, are elderly or vulnerable
Text rather than call family and friends to keep from overloading the phone lines
About AA Insurance
AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.
We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).
Find out more at www.aainsurance.co.nz
For more information please contact:
AA Insurance Media Team
mediacontact@aainsurance.co.nz
