Pay for your policy

You can pay for your policy quickly and easily, so you can get on with life knowing your cover is in place. 

Cant find your policy number?

Your policy number can be found on the top right of your most recent payment advice letter from us.

If you have any questions, call us on 0800 500 213

Our contact centre is open from 8am - 8pm Monday to Friday & 8am - 6pm on weekends & public holidays.

Policy due to renew? Do it in My AA Insurance

With My AA Insurance you can

  • Renew your policy – in just a few clicks

  • Change your excess – choose a higher excess in return for a lower premium

  • Add or remove optional benefits – like excess-free glass cover

  • Change your payment frequency – to fortnightly, monthly or annually

Can I pay my policy by cheque?

From 31 May 2021 our bank, ANZ, can no longer accept cheques.  This means we will no longer be accepting policy or claim payments made by cheque.

You can use alternative methods to pay your policy.  These include:

  • Phone: 0800 500 213 to pay via credit or debit card

  • Online: Use the 'Pay here' button on this page to pay via credit or debit card

  • Internet banking: use our Bill Payee ‘AA Insurance – premium’ or ‘AA Insurance –claim’

  • AA Centres: go to aainsurance.co.nz/locator to find your nearest AA Centre, and pay via cash, credit or debit card for your policy

I have a boat insurance policy, how do I pay?

From 21st September 2022, we can no longer accept online credit card payment for your boat policy.

Here are some other easy and stress-free ways to pay for your boat policy:

  • Phone: Call us on 0800 500 213 to pay your premium via credit or debit card. Alternatively, you can set up direct debit payments and pay fortnightly or monthly from your bank account or credit card.

  • Internet banking: Pay your full annual premium by internet banking. Select AA Insurance as the bill payee or enter our bank account details:

    • Account name: AA Insurance

    • Account number: 06-0287-0739020-00 (for boat insurance policies)

    • Reference: use your customer number, found on your boat insurance policy notices

  • AA Centres: You can pay at most AA Centres nationwide. Find your nearest centre online at aainsurance.co.nz/locator, and pay via cash, credit or debit card for your policy