You have a new policy number
You now have a new number for each type of cover you have with us. So if you have more than one policy, you’ll receive information about each one, separately in the mail.
We’ve streamlined our payment options
If you use internet banking to pay your annual premium you’ll need to update your Bill Payee to ‘AA Insurance – Premium’ so it goes to the right account. You’ll also need to add your Customer PRN (payment reference number). You can find your PRN in the most recent letter we sent you.
If you pay your premium by fortnightly or monthly direct debit, there’s no change and nothing you need to do.
If you pay your premium by annual direct debit you will need to change your payment method to one of the following options:
0800 500 213 to pay using a credit or debit card.
: select ‘AA Insurance – Premium’ as the bill payee. Then enter your Customer PRN (payment reference number) in the particulars field.
– use our Store Locator
to find your nearest AA Centre.
If you pay your premium by a quarterly or six-monthly direct debit, this will change to a monthly direct debit. You can find the first payment date and amount in the most recent letter we sent you.