Survey Competition - Terms and Conditions
1. Each customer who is entered into the AA Insurance Kantar Survey Customer Competition (Competition) is deemed to accept these terms and conditions. If you do not wish to participate in the Competition, please contact us.
Promoter
2. The promoter of the Competition is AA Insurance Limited (AA Insurance), with its registered office at Level 4, 46 Sale Street, Auckland Central, Auckland, 1010.
Competition Period
3. The Competition commences on 23rd January 2026 and finishes at 5pm on 8th February 2026 (the Competition Period).
Eligibility
4. To be eligible for entry into the Competition you must either:
(a) have completed the Kantar market research survey on AA Insurance’s website during the Competition Period; or
(b) have completed the Kantar market research survey eligibility questions emailed to you by AA Insurance, be an existing AA Insurance customer with an annual premium either paid in full or have a direct debit set up for fortnightly or monthly premium payment;
(c) be a New Zealand resident; and
(d) be 18 years of age or older (Eligible Customer).
5. Employees, contractors, shareholders and their immediate families (being partners, children and parents) of the following organisations are not eligible to enter the Competition: AA Insurance Limited, The New Zealand Automobile Association Limited, Vero Insurance New Zealand Limited, Suncorp Group Holdings (NZ) Limited and Suncorp NZ Employees Limited. NZAA District Councillors and their immediate families are also not eligible to enter the Competition.
6. Entry into the Competition is not available for policyholders who cancel their policy within the Competition Period.
The Competition
7. Each Eligible Customer that has qualified to complete the Kantar market research survey and completes the survey will be entered into the draw to win one of twenty (20) $200 Prezzy® Cards (each a Prize) if they provide their details upon completion of the survey. For the avoidance of doubt, a Prize consists of a single item, for example, one (1) $200 Prezzy® Card. Customers who don’t qualify for the full survey will have the opportunity to enter a secondary draw to win one of ten (10) $50 Prezzy® Cards (each a Secondary Prize) upon completion of Kantar market research survey eligibility questions in the survey sent out to you by AA Insurance and providing their details once the survey eligibility questions are answered. For the avoidance of doubt, a Secondary Prize consists of a single item, for example, one (1) $50 Prezzy® Card. Terms and Conditions apply to the use of Prezzy® Cards and can be found at https://www.prezzycard.co.nz/how-it-works.
8. One (1) entry is available per Eligible Customer regardless of the number of policies held.
9. All valid entries will be entered into one of the two prize draws – one prize draw for each of the twenty (20) $200 Prezzy® Cards – and one prize draw for each of the ten (10) $50 Prezzy® Cards. The Prize and Secondary Prize draws will be conducted on 11th February 2026 (Draw Date). If the draws are unable to be conducted on the Draw Date for any reason, the Promoter shall conduct the draws at the next practicable date available. Entries will be drawn at random and the first twenty (20) qualifying entries drawn in the Prize draw and first ten (10) qualifying entries in the Secondary Prize draw will be deemed a winner of either a Prize or Secondary Prize. (Prize Winners).
10. The Prize Winners will be contacted by phone on the number listed on their policy at the time the winners are drawn. If, after making reasonable attempts, AA Insurance cannot contact a Prize Winner by phone within ten (10) working days of the Draw Date, that Prize Winner will no longer be eligible to receive their Prize or Secondary Prize and their Prize or Secondary Prize will be redrawn on the same terms and conditions, until a winner is successfully contacted.
11. Prizes and Secondary Prizes cannot be transferred, exchanged or redeemed for cash if the Prize Winners do not wish to or are unable to take up a Prize or Secondary Prizes for any reason whatsoever.
12. AA Insurance will aim to mail each Prize and Secondary Prize via courier to the Prize Winners within 30 days of AA Insurance contacting the Prize Winners by phone.
13. AA Insurance may refuse to award a Prize or Secondary Prize to a participant who, in AA Insurance’s view, has acted fraudulently or not complied with these Terms or the terms and conditions of their AA Insurance policy.
General
14. AA Insurance has no control over the internet or mobile telephone communications, networks or lines, bugs, viruses and server problems and accepts no responsibility for any problems associated with them, for any reason.
15. If any event or circumstance occurs which is beyond the reasonable control of AA Insurance which prevents AA Insurance from complying with these Terms, AA Insurance will not be liable for any failure to perform or delay in performing its obligations.
16. AA Insurance reserves the right to modify these Terms and conditions at its discretion and to extend, modify, postpone or cancel the Competition at any time. AA Insurance’s decision is final, and no correspondence will be entered into.
17. AA Insurance, its related companies, and agencies associated with this Competition, will not be liable for any loss, claim, cost, expense, liability or injury (Loss) suffered by any person in any way associated with the Competition including as a result of entry into the Competition or winning or use of a Prize, except where such Loss cannot be excluded by law.
18. AAI Insurance may communicate or advertise the Competition using Facebook. However, the competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants are providing their information to AA Insurance and not to Facebook. Each entrant completely releases Facebook from any and all liability.
19. These Terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the exclusive jurisdiction of New Zealand courts.
20. Policy cover with AA Insurance is subject to our standard underwriting conditions. Limits, excesses, terms, conditions and exclusions apply to the insurance cover referred to. For full policy and benefit terms and conditions go to aainsurance.co.nz/terms.
Privacy
21. By taking part in the Competition, AA Insurance will collect your and any joint Policyholder’s personal information. Your personal information will be held by us in accordance with our privacy policy which can be accessed online here. Any request to access or correct your personal information should be directed to AA Insurance, P O Box 992, Shortland Street, Auckland 1140 or by calling 0800 500 231.



