You've made a great choice
We'll never stop working to earn your trust. With our award-winning customer service and our easy to read policies, we're working hard for you every day.
Why trust AA Insurance to cover more of what matters to you?
Award-winning customer service
We always strive to provide the best customer experience possible, from sales and service through to claims.
New Zealand’s Most Trusted General Insurer: We are thrilled to be named New Zealand’s Most Trusted General Insurer for fourteen years running in the Reader’s Digest Trusted Brands survey.
Canstar’s 2023 - 2024 Outstanding Value winner: We’re thrilled that we've been named Canstar's 2023 - 2024 Outstanding Value Award winner. We take great pride in protecting the things that matter to New Zealanders so this recognition of our products and service offerings means the world to us.
Quality service awards: We’ve been awarded gold for the eleventh consecutive year in the Reader’s Digest Quality Service Awards for Car Insurance and awarded gold five years in a row for Home & Contents Insurance.
More ways to save
One excess per event: At AA Insurance, if you have an accident which impacts more than one policy you have with us, you'll only pay the total excess payable under one policy - the highest applicable. So, if your car gets stolen with your handbag in it, leading you to claim on your car and your contents policies, you will only need to pay one excess.
AA Member discount: We offer an AA Member discount on annual insurance premiums for most policies. The discount you receive will depend on how long you have been a personal AA Member. Simply provide your personal membership number each time you take out or renew an eligible policy.
Simplifying insurance
WriteMark Plus: In 2019 we completed a review of our personal insurance policies and decided it was time to simplify insurance. We set out to rewrite our policies in plain language to ensure our customers could easily read and understand their insurance. Working with Write Limited, we’re proud to now hold the WriteMark Plus on our personal insurance policies.
Living Room Blog: We’re here to make things easier, with guides to help you navigate your insurance, understand key terms, and let you know what you can expect at claim time.
Get a quote from New Zealand’s Most Trusted General Insurer
Contents insurance
Our stuff is worth more than we think it is and it can cost a surprising amount to replace everything in one go. Contents insurance is a great way to protect yourself and your property against the financial burden of unexpected damage or loss to your possessions, or damage you cause to someone else's property.
Home insurance
Home insurance can protect you against the unexpected costs of sudden, unforeseen and unintended damage or loss and from specific events, such as burglary, fire, flood and natural disaster. The purpose of a home insurance policy is to cover the cost of rebuilding or repairing your home if it is damaged or destroyed.
Car insurance
There are many reasons to consider car insurance. It protects you against sudden, unforeseen and unintended damage or loss. Depending on the level of cover you choose, this can include theft or sudden damage to your car as a result of an accident, as well as damage you might cause to someone else's car or property.
More than just insurance
In your community
We genuinely care about having a positive impact in the community. You can find out the latest news about our sponsorships and partnerships here.
Customer hub
We've put this customer hub together so that it's easy for you to find relevant resources, customer exclusive competitions and handy information all in one place.
Tools & tips
We’ve put together straightforward answers to some commonly asked questions, as well as tips and examples to help you better understand insurance.
*As voted by consumers 2011 – 2024 in the Reader’s Digest Trusted Brands survey. For more information visit aainsurance.co.nz/awards