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Home Insurance Claims

Your Customer Manager will keep you fully informed and make sure that the repairs stay on track, so you can get back to normal as soon as possible. If you can't live in your damaged home, we'll arrange for temporary accommodation for you and your family while your home is being repaired or rebuilt.

Ways to claim


0800 500 216   

Our contact centre is open from 8am - 8pm Monday to Friday & 8am - 6pm on weekends & public holidays.

From overseas:

Call us on +64 9 927 2306

By post:

AA Insurance
P.O. Box 992
Shortland Street
Auckland 1140