Manage your policies online

My AA Insurance
Quick and easy access to your policy
View, pay and make simple changes to your policy. Login and see your sum insured or agreed value, excess and other key policy details. You can also download current policy schedules and proof of insurance.
Available for Car, Home, Contents, and Landlord policies.
Online Claim
Lodge your claim in minutes
Simply report your claim now, and a member of our team will be in touch to discuss the next steps. You'll need to be the main policy contact, provide your policy number and details of what happened and when. Any evidence you have will also help.

Contact our team

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Pass on feedback to our team

Let us know if you have any concerns

Use this form to report suspected fraud

Request cancellation of your insurance

Submit questions about your existing claim

Update your address details

Request policy changes and submit any other queries here

Request documents such as proof of insurance

Use this form to add a driver to a car policy

Change your bank account for direct debits

Use this form to change the cover on your car or contents insurance
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Find us
Talk to us face to face about your insurance needs

Vehicle repairs exclusively available for AA Insurance customers. Located in Auckland and Hamilton only.

Approved by AA Insurance, available nationwide

Post
Postal address
AA Insurance, P. O. Box 992, Shortland Street, Auckland 1140
Phone
Call Centre Hours
8am - 8pm Monday to Friday
8am - 6pm on weekends and public holidays

Quotes

General queries

Small Business Insurance
Our Small Business Insurance team is available 8am - 4pm Monday to Friday

Claims

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