We're currently experiencing higher than usual call, email and live chat volumes, so may take a little longer to respond. You can still view and manage your policy, get a quote or make a claim online, or visit our Help Centre for support. Thanks for your patience.

Newsroom

AA Insurance regularly issues media releases on insurance-related topics that are informative, insightful, thought provoking, and sometimes a little quirky. You can find a selection of our latest releases here.

Press Releases

Eight years of Live a Little Freer earns AA Insurance the Grand Effie
27/10/2026
AA Insurance has won the Grand Effie at the NZ Effie Awards, recognising eight years of its Live a Little Freer brand platform.
Read more
AA Insurance recognised by Canstar for outstanding home insurance claims experience
18/09/2026
AA Insurance has been awarded Canstar's Most Satisfied Customers, Home Insurance Claims Award, recognising the insurer's commitment to delivering an exceptional claims experience.
Read more
AA Insurance wins Consumer NZ People’s Choice Award for Car Insurance
25/08/2026
AA Insurance has been recognised with a Consumer NZ People’s Choice Award for Car Insurance, reflecting the strong satisfaction and confidence New Zealanders have in the insurer.
Read more
AA Insurance places third in the Kantar Corporate Reputation Index
10/06/2026
The insurer has moved from sixth to third place and is the only general insurer ranked in the top 10.
Read more
Drive It Forward: Young motor apprentices rebuild car to support Māori and Pasifika rangatahi
02/06/2026
Three young Māori and Pasifika motor apprentices are showing that giving back can start early, using their skills to repair a damaged Toyota Aqua that will help other rangatahi stay connected to their education.
Read more
Sixteen years running: AA Insurance named New Zealand’s most trusted
08/05/2026
AA Insurance has been named Most Trusted for General Insurance in the 2026 Reader’s Digest Most Trusted Brands survey, marking the sixteenth year in a row New Zealanders have given the company the top spot.
Read more
AA Insurance backs national firefighter challenge highlighting readiness under pressure
07/05/2026
AA Insurance supported the UFBA Firefighter Challenge National Championship, which saw male and female volunteer, career, airport and defence force firefighters compete on a standardised course designed around the tasks they train for as part of emergency response work.
Read more
View all press releases

Featured Insights

Featured Insights
AA Insurance gains WriteMark Plus on policy documents
We understand that insurance policies can be difficult to read and understand, so removing unnecessary jargon, ensuring an ‘easy-to-read’ format is used, and simplifying our policy documents to help our customers understand what they are covered for is very important to us.
Read more
Customer enquiries

Call us on 0800 500 231 or contact us


Media enquiries

AA Insurance media team:
mediacontact@aainsurance.co.nz

Marketing and sponsorship enquiries
Email: brandteam@aainsurance.co.nz