Help in your hour of need
AA Home Response is a service provided by AA Home that gives you the convenience and reassurance of one number to call when things are locked, blocked, burst or blown in your home. It's just one of the ways that we help make life a little easier.
Access to expert and reliable AA Home tradespeople 24/7, 365 days a year.
Tradespeople aim to be there within the hour, or at a time that suits you.
The service applies to ten common household incidents, including internal plumbing issues, electrical faults, gas leaks and lock-outs.
You pay per callout for the tradesperson's time and materials.
How the subscription works
When you take out home or landlord insurance with us, you're automatically given AA Home Response for your insured property, that continues for the life of your policy. You’ll receive confirmation of your subscription with everything you need to know from AA Home.
Plus, if you have more than one property insured in the available area, you’ll receive a separate subscription for each one.
Want to find out more? Call us on 0800 500 213.
Upgrade to AA Home Response Plus
Choose the added reassurance of AA Home Response Plus. For the special price of $189 per year (for AA Members) or $155 per year (for AA Insurance customers who have home or landlord policy with us) you’ll get all the benefits of AA Home Response, plus six one-hour callouts per year. Find out more or call 0800 AA HOME to upgrade.
Frequently Asked Questions
Can’t find the answer you’re looking for? Check out AA Home’s FAQs.
Here's what customers are saying
"I called up AA Home and organised for an electrician to come when I was going to be home. He was really nice and was able to fix it in about 10 minutes. It was a really good service."
"We were really happy with the service. It takes all the weight off our shoulders of having to organise a tradesperson."