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Contents Insurance Claims

If something's been stolen, report it to the police. To make a claim when you've had something stolen or damaged, simply call us on 0800 500 216. Your Customer Manager will make sure your claim is processed and your damaged or stolen possessions are repaired or replaced, so you can get back to normal as soon as possible.

Ways to claim


0800 500 216   

Our contact centre is open from 8am - 8pm Monday to Friday & 8am - 6pm on weekends & public holidays.

From overseas:

Call us on +64 9 927 2306

By post:

AA Insurance
P.O. Box 992
Shortland Street
Auckland 1140