My AA Insurance
Your anywhere, anytime online account.
Now you have the freedom to manage your car, home, contents and landlord policies whenever and wherever works for you – with a My AA Insurance online account.
You’ll find some helpful guides and tips to get you started below.
See how My AA Insurance works
With My AA Insurance you can
View your policy details – so you know what you’re covered for
Update your contact details – to ensure you always receive your policy information
Change your contact preferences – choose to receive all your policy information by email
Amend your cover – so you always have the right level of protection
Request policy documentation – get a copy of your policy schedule straight to your inbox
Policy due to renew? Do it in My AA Insurance.
With My AA Insurance you can:
Renew your policy – in just a few clicks
Change your excess – choose a higher excess in return for a lower premium
Add or remove optional benefits – like Excess-Free Glass Cover
Change your payment frequency – to fortnightly, monthly or annually
If you have any questions, check out our FAQs.
Here are some helpful guides to get you started
How to register for My AA Insurance
We will walk you through how to register for My AA Insurance.
How to find your policy
Can't see all your policies? Here's how to add all your policies to your account.
How to make changes to your policy
Here is how you can choose to receive your policy documents by email.
How to register
You’ll need the details below to register, so it’s a good idea to have your latest policy information on hand.
Your policy number (from the top right corner of your document)
Your email address
The postcode of your postal address
Need help? You can call us on 0800 500 231
We’re still here to take care of the big stuff
There are still some things that we’ll need to take care of for you, so please call 0800 500 231 if you need help with any of the following.
Changing your cover type (e.g. from Third Party, Fire & Theft to Comprehensive Car insurance)
Checking the status of your direct debit installments and paying any outstanding amount
Updating the personal details of any people insured on the policy – e.g. name change following marriage
Making a claim or paying your excess
Cancelling a policy
Updating your AA Membership information
Changing an insured address - e.g. the address of your home that’s insured or where your contents are kept