See how My AA Insurance works

With My AA Insurance you can

  • View your policy details – so you know what you’re covered for

  • Update your contact details – to ensure you always receive your policy information

  • Change your contact preferences – choose to receive all your policy information by email

  • Amend your cover – so you always have the right level of protection

  • Request policy documentation – get a copy of your policy schedule straight to your inbox

Policy due to renew? Do it in My AA Insurance.

With My AA Insurance you can:

  • Renew your policy – in just a few clicks

  • Change your excess – choose a higher excess in return for a lower premium

  • Add or remove optional benefits – like excess-free glass cover

  • Change your payment frequency – to fortnightly, monthly or annually

If you have any questions, check out our FAQs.

Here are some helpful guides to get you started

How to register for My AA Insurance

We will walk you through how to register for My AA Insurance.

How to find your policy

Can't see all your policies? Here's how to add all your policies to your account.

How to make changes to your policy

Here is how you can choose to receive your policy documents by email.

How to register

You’ll need the details below to register, so it’s a good idea to have your latest policy information on hand.

Your policy number (from the top right corner of your document)

Name and date of birth of the main policy contact.

Your email address

The postcode of your postal address

Need help? You can call us on 0800 500 231


We’re still here to take care of the big stuff

There are still some things that we’ll need to take care of for you, so please call 0800 500 231 if you need help with any of the following.

  • Changing your cover type (e.g. from Third Party, Fire & Theft to Comprehensive Car insurance)

  • Checking the status of your direct debit instalments and paying any outstanding amount

  • Updating the personal details of any people insured on the policy – e.g. name change following marriage

  • Making a claim or paying your excess

  • Cancelling a policy

  • Updating your AA Membership information

  • Changing an insured address - e.g. the address of your home that’s insured or where your contents are kept

Registering for My AA Insurance

Can’t find the answer you’re looking for? You can check out all our FAQs here, or email us or call 0800 500 231.

Making changes to your policy