We're currently experiencing higher than usual call and email volumes, so may take a little longer to respond. You can still view and manage your policy, get a quote or make a claim online, or visit our Help Centre for support. Thanks for your patience.

Home Insurance Claims

Making a claim is simple. Our team of dedicated Customer Managers will keep you fully informed and make sure things stay on track, so you can get back to normal as soon as possible. If you can't live in your damaged home, we'll arrange for temporary accommodation for you and your family while your home is being repaired or rebuilt.

Frequently asked questions