We're currently working to get our staff working from home so you may experience longer than usual wait times, but we're still available to help you. If you have a query or claim, please call or live chat and they will be able to help. We also have alternative ways of getting in touch:
Contact AA Insurance
Call our New Zealand Contact Centre
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Available for Car, Home and Contents insurance.
View and modify your policy
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Renew or cancel your policy
The online Help Centre is full of useful information, and includes answers to your most common queries. Ask us anything.
AA Insurance, P.O. Box 992, Shortland Street, Auckland 1140
The Centre & Repairer Locator will find AA Insurance Customer Service Centres in Auckland and Hamilton, and repairers approved by AA Insurance.
Find your local AA Centre which sells AA Insurance so you can sort out your Car, Home and Contents Insurance face to face.