AA Insurance wins Most Improved Workplace Award

> Download this press release

Auckland, 6 November, 2015 – AA Insurance has been ranked New Zealand’s Most Improved Large Workplace in the IBM Kenexa Best Workplaces survey.

The company was also a finalist in the Large Workplaces category for the eighth year in a row, and has been recognised in the Five-Year League since 2012 for sustained workplace excellence. Large workplaces are those with 400-749 employees.

The awards are based on employee ratings in a confidential online survey. This year over 30,000 employees from 193 New Zealand organisations participated in this year’s survey, which is conducted between March and August and is open to all New Zealand-based businesses. AA Insurance’s 600 plus employees graded their workplace and employers across 12 key categories including leadership, culture, recognition and engagement.

AA Insurance Chief Executive, Chris Curtin, says the IBM Kenexa Best Workplaces survey is a great way to take the company’s temperature, to gauge how they were doing and what their people thought of the company. “At AA Insurance we’re constantly monitoring, adapting, and improving ways of doing things in order to respond to staff feedback – to help extend their abilities and make their working lives more engaging,” he says. “So, we’re truly grateful our people have recognised the improvements we’ve made, because we really do listen to what they’re saying. It means a lot to be recognised for the progress we continue to make.”

He confirmed the strong connection between engaged people and satisfied customers.

“Happy staff means happy customers. We couldn’t have one without the other,” he continues. “So I’d like to say a big thank you to all our people for their contribution. They take time and care with each of our customers, but they also help make AA Insurance a great place to work.”


About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 930+ staff look after over 480,000 customers with 970,000 policies.

We proudly partner with Variety NZ and Eden Park and have been consistently recognised by: Reader’s Digest Most Trusted Brands (since 2011) and Quality Service Awards for Car, and Home and Contents Insurance (since 2015), Kantar Customer Leadership Index (since 2019), Canstar Blue Most Satisfied Customers (2011-2018), and the Colmar Brunton Corporate Reputation Index (since 2015) that recognises New Zealand’s most successful companies. AA Insurance was also named Consumer NZ People’s Choice award winner for car, home and contents (2019 and 2020).

AA Insurance has an AA- (Very Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd. For further information visit aainsurance.co.nz.

For more information please contact:

Media Team, AA Insurance, 027 406 1787, mediacontact@aainsurance.co.nz