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Sunglasses.

Most Trusted General Insurer since…

... shutter shades were a thing. Proud to be voted Most Trusted General Insurer for 15 years in a row.

Award-winning insurer

We’ve been recognised by Canstar for the outstanding value of our car insurance, demonstrating value across a range of consumer profiles.

When the unexpected happens, we’re here to help. We’ve been voted New Zealand's Most Trusted General Insurer for 15 years running.

Our claims team takes pride in going above and beyond for our customers and won the 2024 Claims Team of the Year at the New Zealand Insurance Industry Awards.

We strive to provide unparalleled service – especially at claim time when we know our customers need us most. This award demonstrates the trusted relationship we’ve built with our customers.

For 11 consecutive years, our customer service has been voted for in the Reader’s Digest Quality Service Awards for Car Insurance.

With personalised service we’re here to support you when it matters most. That’s why our Home and Contents Insurance has been voted for by New Zealanders for 5 years in a row.

We’re committed to making insurance less complex and easier to understand so New Zealanders know exactly what they’re covered for.

Latest updates

The Kiwi Garage

We've crunched the numbers, 91% of Kiwis agree that the garage is an important part of their home. 30% see it as a space that allows them to release their creativity. How are you garage-ing?

Sustainability at AA Insurance

We’re excited to release our first Sustainability Report and Climate Statements.

These reports aim to give our communities timely and relevant information about the progress we are making on our sustainability journey, including the climate-related risks and opportunities we face as a business.

Award-winning magic

At AA Insurance, we put our customers’ needs first and pride ourselves on being there to protect what matters most. We’re proud to be recognised with these independent awards.

Putting written-off cars to good use

We’re always trying to find new ways to support our communities. We worked with our partner Turners to donate salvaged vehicles to the United Fire Brigades’ Association’s (UFBA) annual Road Crash Rescue Challenge. Volunteer firefighters used these vehicles to practice emergency rescue and medical response to motor crashes.

Member of the Fair Insurance Code

Easy-to-read policy documents

Very Strong Financial Strength Rating