AA Insurance blog

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Simplifying insurance

Insurance terminology can be confusing. We’re here to make things easier, with guides to help you navigate your insurance, understand key terms, and let you know what you can expect at claim time.

At AA Insurance we genuinely care about the future of young people, helping families, and having a positive impact in the community. You can find out the latest news about our sponsorships and partnerships right here.

Making a difference in our communities: our 2025 highlights

Over the last 12 months, we’ve continued our efforts to strengthen the long-term resilience of our people, customers and communities. Here are some of the ways we’ve stepped up to support those around us.

Lessons from a house fire: Mike's road to recovery

When one of our customers experienced a devastating house fire, our team acted quickly to support their recovery.

Presenting our 2025 Big Little Sponsorship winners

The 2025 Big Little Sponsorship saw an incredible response from communities across the country. We're thrilled to announce this year’s deserving winners.

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Natural hazards and weather

Knowing how to prepare, respond and recover from a natural hazards or weather event can help you and your household stay safe. Here are a few resources to get you started.

Home insurance: what to expect when you make a claim after a natural hazard event

What happens when you make a home insurance claim after you've been impacted by a natural hazard? We’ve outlined each step of a claim that includes NHCover so you know what to expect if you need to make a claim following damage caused by a natural hazard.

Home insurance: what to expect when you make a claim after a storm or flood

We’ve outlined each step of the claims process so you know what to expect if you need to make a claim after a storm or flood for damage to your home and land.

A home buyer's guide to natural hazard risk

Buying a home is an exciting milestone and may be one of the biggest investments we make. Knowing whether a property is prone to natural hazards can help you understand the risks of the property you’re buying and make an informed decision.

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On the road

Car? Motorcycle? Bicycle? However you choose to travel, we’ve got handy guides to help give you peace of mind so you can enjoy the open road.

What’s the difference between a branded and aftermarket windscreen?

What’s the difference between a branded and aftermarket windscreen? This is a question often asked of our AA Insurance motor claims team.

7 tips for windscreen care

It’s frustrating when a glass chip or crack affects your travel. We’ve put together some tips to help you better look after your windscreen.

Hello sunshine. Goodbye sunnies?

It’s all too easy to lose glasses or sunglasses in summer, whether you're at the beach, in the water or over the side of a boat. Thanks to our optional extra, you can choose to reduce your excess for claims on your eyewear.

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At home

Whether you own or rent, we’ve got some tips to help you protect your home and contents.

Finding insurance cover for your needs and budget

If you’re choosing insurance purely based on price, then it may pay to think again. While cost is often a motivating factor when considering home, contents and car insurance, it’s important to get the right level of cover to suit your needs.

The ins and outs of contents insurance

Here’s a great way to get started and get to grips with what contents insurance is – how it works, why you need it, what it covers and what it doesn’t.

The F word of insurance: fraud

Did you know that claiming for an extra pair of trainers that weren’t stolen, or for a mobile that was deliberately broken is considered insurance fraud? How about telling the insurance company that $1,000 worth of belongings had been flood damaged, when it was actually $100?

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DISCLAIMER: The content on this website is for information only. The information is of a general nature and does not constitute financial advice or other professional advice. To the extent that any of the above content constitutes financial advice, it is class advice only. Before taking any action, you should always seek financial advice or other professional advice relevant to your personal circumstances. While care has been taken to supply information on this website that is accurate, no entity or person gives any warranty of reliability or accuracy, or accepts any responsibility arising in any way including from any error or omission.

AA Insurance blog

Simplifying insurance

Understanding your excess

Understanding an insurance event

Contents insurance: what to expect at claim time

In your community

Making a difference in our communities: our 2025 highlights

Lessons from a house fire: Mike's road to recovery

Presenting our 2025 Big Little Sponsorship winners

Natural hazards and weather

Home insurance: what to expect when you make a claim after a natural hazard event

Home insurance: what to expect when you make a claim after a storm or flood

A home buyer's guide to natural hazard risk

On the road

What’s the difference between a branded and aftermarket windscreen?

7 tips for windscreen care

Hello sunshine. Goodbye sunnies?

At home

Finding insurance cover for your needs and budget

The ins and outs of contents insurance

The F word of insurance: fraud