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Insurance Excesses

An excess is the amount you must contribute toward a claim for each event that occurs.

If you need a reminder of the excess amount you have agreed to, you can find this on your most recent policy schedule or call us on 0800 500 213.

Ways to claim

Claims:

0800 500 216   

Our contact centre is open from 8am - 8pm Monday to Friday & 8am - 6pm on weekends & public holidays.

From overseas:

Call us on +64 9 927 2306

By post:

AA Insurance
P.O. Box 992
Shortland Street
Auckland 1140