At this stage there’s nothing affected customers need to do. If you’re affected and we have your payment details, you’ll receive a refund. If we don’t have your payment details, we’ll request these via email or letter and ask you to provide them. We’re committed to making things right and refunding all affected customers.
What is the process for refunding customers affected by the No Claims Bonus benefit error?
What is the process for refunding customers affected by the No Claims Bonus benefit error?
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In my No Claims Bonus refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?In my Policy Loyalty Reward refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?I've received a letter, email or text about a refund for missed Policy Loyalty Reward. Is this a scam?What if I have multiple Car Insurance policies with AA Insurance that may have been affected by missed Policy Loyalty Reward?What is the process for refunding customers affected by any missed Policy Loyalty Reward?When will I receive a refund if I am affected by any missed Policy Loyalty Reward?What is the compensation I’ve received as part of the Policy Loyalty Reward refund? How has it been calculated?Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?Why are you refunding customers for missed Policy Loyalty Reward?I have received a letter, email or text about a refund for a No Claims Bonus benefit error. Is this a scam?See more