At this stage there’s nothing affected customers need to do. If you’re affected and we have your payment details, you’ll receive a refund. If we don’t have your payment details, we’ll request these via email or letter and ask you to provide them. We’re committed to making things right and refunding all affected customers.
What is the process for refunding customers affected by the No Claims Bonus benefit error?
What is the process for refunding customers affected by the No Claims Bonus benefit error?
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In my No Claims Bonus refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?I have received a letter, email or text about a refund for a No Claims Bonus benefit error. Is this a scam?What if I have multiple Comprehensive Car Insurance policies with AA Insurance that may have been affected by the No Claims Bonus benefit error?What is the process for refunding customers affected by the No Claims Bonus benefit error?When will I receive a refund if I am affected by the No Claims Bonus benefit error?What is the compensation I’ll receive for the No Claims Bonus benefit error? How has it been calculated?Will I get a refund if I’m impacted by the No Claims Bonus benefit error?What is the No Claims Bonus benefit error?The FMA have said you need to do additional refunds regarding the No Claims Bonus – am I entitled to anything?Am I eligible for a No Claims Bonus?See more