What if I have multiple Comprehensive Car Insurance policies with AA Insurance that may have been affected by the No Claims Bonus benefit error?

We’ve checked all other AA Insurance Comprehensive Car insurance policies to see if you were entitled to this same benefit. If this was the case, you’ll have received a separate letter and refund payment for each eligible policy you hold or previously held with us.

We’ve provided further information and arranged refunds, including compensation, for eligible customers via letter, email and/or text. If you think you should have received this benefit on another policy you hold and have not heard from us, feel free to call.

Was this article helpful?

In this section

In my No Claims Bonus refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?In my Policy Loyalty Reward refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?I've received a letter, email or text about a refund for missed Policy Loyalty Reward. Is this a scam?What if I have multiple Car Insurance policies with AA Insurance that may have been affected by missed Policy Loyalty Reward?What is the process for refunding customers affected by any missed Policy Loyalty Reward?When will I receive a refund if I am affected by any missed Policy Loyalty Reward?What is the compensation I’ve received as part of the Policy Loyalty Reward refund? How has it been calculated?Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?Why are you refunding customers for missed Policy Loyalty Reward?I have received a letter, email or text about a refund for a No Claims Bonus benefit error. Is this a scam?See more