Manage your policy
If you need to get your insurance sorted, this is the place to do it.
Some things – like paying for your policy or requesting the details – you can do online. Otherwise, if there’s something you want to check or change, just give us a quick call and we’ll take care of it.
Frequently asked questions
There are a number of ways you can pay your premium:
To pay your renewal premium online, use your credit card or debit card to pay your policy.
You can pay your premium from your bank account. Select AA Insurance – Premium as the Bill Payee. Enter your Customer PRN in the Particulars field. The PRN is your Payment Reference Number; please refer to your most recent policy schedule.
Call us on 0800 500 213 to pay your premium via credit or debit card or set up direct debit payments. You can pay fortnightly or monthly from your bank account or credit card. Give us a call and we can arrange it all over the phone.
Search for an AA Centre where you can pay your premium.
Choosing to pay by monthly or fortnightly instalment affects your premium. You’ll pay less if you choose to pay annually. See our terms for more information.
If you take out two or more insurance policies with us, you’ll automatically qualify for a Multi Policy Discount. Depending on when you take out your policies, your discount will be applied at the time you pay, or as a refund once your policies have been issued.
This will automatically be applied to your policies when they next renew.
If you’re not sure you qualify, call us on 0800 500 213 and one of our friendly consultants can talk to you about your specific situation.
AA Personal Membership opens the door to a world of fantastic services and exclusive motoring, travel, insurance and other discounts. And the longer you’ve been with us the more you’ll save. We're here to help.