Applies to new and renewing policies with a period of insurance starting on or after 22 May 2022
Welcome to AA Insurance
Thank you for choosing AA Insurance. When you
need us, we’ll get things sorted for you.
This policy document explains your insurance cover,
your responsibilities and how to make a claim.
Please read it carefully and keep it in a safe place.
How to contact us
Or if you would prefer to phone us:
- For sales, service and general queries, call us on 0800 500 213
- For claims queries, call us on 0800 500 216
The documents that make up your insurance contract
Your insurance contract consists of this policy
document and your most recent policy schedule.
Your policy document and policy schedule are
designed to be read together.
When read together, your policy schedule and policy
document outline your cover, which is the insurance
we agree to provide you. This cover is governed by the
limits, terms and conditions set out within this policy
document and your policy schedule.
Your policy schedule takes priority if the information
in this policy document and your policy schedule
is different.
We agree to provide cover as long as you have paid
your premium.
You have a cooling-off period if you change your mind
We provide you with a 21-day cooling-off period if you
change your mind. You can cancel your policy within
21 days from the day your policy started, as long as
you have not made a claim.
If you choose to cancel your policy within this period,
we will cancel your policy back to the policy start date
and refund you the full amount of any premium paid.
The cooling-off period does not apply if you renew
your policy.
If you have a concern
We value our customers and aim to deliver the best
service possible. We also appreciate and encourage
your feedback – the good and the bad. If you’re
unhappy with one of our policies, our service or
a decision on your claim, please tell us.
Often a quick conversation can help sort things out.
If we can’t reach a resolution, please let us know.
We can explain our complaints procedure to you,
and we have a Customer Resolution Service to help
you if needed.
Headings and defined words in your policy
We have used the headings in this policy document to
help guide you. These headings are purely descriptive
in nature. You should not rely on headings to interpret
the policy
Words in italics have specific definitions
Some words in this policy document are in italics.
These words have specific meanings. We have
explained them in the ‘Definitions’ section at the end
of this policy document.
The meaning of other common words in your policy document
We use some common terms throughout this policy document.
The meaning of these words are explained below.
‘We’, ‘us’ or ‘our’
When we say ‘we’, ‘us’ or ‘our’, we mean AA Insurance Limited.
‘You’ or ‘your’
When we say ‘you’ or ‘your’, we mean the insured and any other
persons insured.
Cancelling your policy
If you choose to cancel your policy
You may cancel your policy at any time, unless you
have made a claim.
If you cancel your policy outside the cooling-off period
and you have not made a claim, we will refund you
any amount we owe after the cancellation date.
We will deduct any cancellation fee shown on your
policy schedule from the amount we refund you.
If we choose to cancel your policy
We may cancel your policy at any time by notifying
you in writing. The cancellation will take effect on the
7th day after we have sent the notice. We will refund
you any amount we owe after the cancellation date.
What you are covered for
We will cover you for your loss if your business is
interrupted or interfered with as a result of damage
at the premises during the period of insurance.
However, in order for cover to be available, your property
damaged at the premises must be insured under a
‘Business Contents and Stock’ policy module with us and we
must have accepted your claim under this module.
We will also cover you for your loss if your business is
interrupted or interfered with as a result of damage to
property located anywhere in New Zealand during the
period of insurance.
However, in order for cover to be available, your
property damaged anywhere in New Zealand must be
insured under a ‘Portable Contents and Stock’ policy module
with us and we must have accepted your claim under
this module.
The insured items
If you have chosen to include the following items they
will be shown on your policy schedule.
Item 1 – Gross profit
We will cover you for loss of gross profit due to:
- reduction in turnover, and
- increase in cost of working.
The most we will pay for reduction in turnover is the
sum produced by applying the rate of gross profit
to the amount by which the turnover during the
indemnity period in consequence of the damage falls short of the standard turnover.
The most we will pay for the increase in cost of working
is the additional expenditure (subject to the provisions
of Memo 2) necessarily and reasonably incurred
for the sole purpose of avoiding or diminishing the
reduction in turnover that, but for that expenditure,
would have taken place during the indemnity period
in consequence of the damage, but not exceeding the
sum produced by applying the rate of gross profit to
the amount of the reduction thereby avoided.
The amount we pay in either case will be reduced by
any sum saved during the indemnity period in respect
of such of the charges and expenses of your business payable out of gross profit as may cease or be reduced
in consequence of the damage.
Memo 1: If during the indemnity period goods are sold
or services are rendered elsewhere than at the premises for the benefit of your business either by you or by
others on your behalf, the money paid or payable
in respect of such sales or services will be brought
into account in arriving at the turnover during the
indemnity period.
Memo 2: If this policy does not insure any charges
or expenses of your business (having been deducted
in arriving at the gross profit as defined) then the
increase in cost of working calculation will use that
proportion only of the additional expenditure which
the gross profit bears to the sum of the gross profit and
all such uninsured charges and expenses.
Item 2 – Additional increased cost of working
We will cover you for the additional expenditure
beyond that recoverable under any other item of
this policy reasonably incurred by you during the
indemnity period as a result of the damage to avoid
or diminish a reduction in turnover or to resume or
maintain normal business operations.
This item does not include:
- any portion of the above costs that would have been recoverable under Item 1 but for the inadequacy of the Sum Insured under that item, other than where Item 1 is not insured, or
- costs of reinstating damage.
Item 3 – Reinstatement of records
We will cover you for the clerical, legal and other
charges reasonably incurred by you during the
indemnity period as a result of the damage for the
replacement or restoration of business records.
We will also cover the above while anywhere in
New Zealand. However, the most we will pay is 10%
of the applicable item shown on your policy schedule
for this item.
Item 4 – Claim preparation costs
We will cover you for reasonable fees as may be
payable by you to a chartered accountant, solicitor
or other professional consultant and reasonable costs
incurred by your staff for quantification, but not
negotiation of claims under this policy.
The most we will pay is the applicable item Sum Insured
shown on your policy schedule for this item.
Limits on what we will pay
The most we will pay is the total of the Sums Insured,
or any Sum Insured or limit applicable to any insured
item and/or premises.
Reinstatement of amount of insurance
Where a claim is accepted under this module, the
amount of cover available for future claims will be
automatically reinstated from the date of loss.
However, before any amount of your cover is reinstated
following loss you must pay any additional premium
that we may charge.
This does not apply in respect of any natural disaster damage.
If your claim is for natural disaster
The most we will pay for natural disaster damage in
any one period of insurance is the total Sum Insured
for natural disaster. Where more than one premises or
item is included in your policy schedule, the most we
will pay is the natural disaster Sum Insured in respect
of each premises or item.
Any one event, or a series of events arising from any
one cause during any period of 72 consecutive hours,
for each natural disaster loss, or series of losses will be
adjusted separately net of salvage and other recoveries
for each premises.
Automatic extensions
The following extensions are automatically included in
your cover.
Contingent business interruption
We will cover you for loss in respect of each item
insured under this module resulting from interruption
or interference with your business caused by any of
the circumstances listed below.
The most we will pay in respect of:
- any one loss caused by the circumstances below, and
- all losses caused by one or more of the circumstances below arising out of any one event, source or originating cause;
will not exceed 10% of the Sum Insured or limit
applicable to any item and/or premises or $1,000,000
in total, whichever is the lesser.
For any claim under this extension, except for a claim
under ‘Closure of transport routes’, and a claim arising
out of natural disaster, we will not pay for the first 24
hours of your loss. This 24 hour period commences
from the first day a loss would otherwise become
payable under this extension.
Where there is loss arising out of natural disaster
cover is available under this extension only if you have
selected the Additional extension – 'Natural disaster’.
For any claim arising from natural disaster, we will
not pay for the first 21 days of your loss. This 21 day
period commences from the first day a loss would
otherwise become payable under this extension.
The indemnity period applying to any claim under this
extension begins at the expiry of the number of days
specified in this extension as the period we will not pay
for your loss, not at the occurrence of the damage.
Customers’ and suppliers’ premises
We will cover you for loss arising from damage within
New Zealand at any:
- premises from where you are directly supplied with goods or services, or
- premises of any of your direct customers, provided that we would have paid a loss if the damage had been to your own property.
We will not cover you for any amount where the damage is to the property of any customer or supplier that
receives from or sends to the premises electricity, gas,
natural gas, water, sewage or telecommunications.
Where any loss is covered under both ‘Customers’ and
suppliers’ premises ’ and ‘Utilities and services’, only
‘Utilities and services’ will apply.
Prevention of access
We will cover you for loss arising from damage to
property within a ten kilometre radius of the premises that prevents or hinders access to or use of the
premises. This cover applies whether the premises or
property are damaged or not.
Business that attracts customers
We will cover you for loss where the premises is in a
retail shopping complex, and damage at the complex
causes a major tenant whose business attracts
customers for your business to temporarily cease
business, provided that we would have paid a loss if
the damage had been to your own property.
The indemnity period is limited to 30 days.
Public authorities
We will cover you for loss arising from the closure of
the whole or part of the premises shown in your policy schedule by order of a competent public authority as
a result of any of the following:
- personal injury to any person on or close to the premises
- damage to any property
- defects in drains or other sanitary arrangements, but not defects, contaminants or imperfections or inferiority of water or sewage
- vermin or pests
- fumes or escape of any hazardous materials
but not a closure as a result of any infectious animal
or human disease, or as a result of any event or
circumstances for which you are responsible.
For the purposes of a claim under this extension, such
closure of the whole or part of the premises will be
deemed to be damage under this module.
Utilities and services
We will cover you for loss arising from damage to any
of the following:
- electricity station or sub-station or power lines
- gas works or natural gas works or gas storage facilities of any gas distributor and any pipe lines of any supply authority (but excluding the Maui and any other off-shore installations and the Kapuni installation)
- waterworks or water treatment plants and any pipe lines of any public supply authority
- sewerage works or sewerage treatment plants and any pipe lines of any public supply authority
- telecommunication lines or cables that are directly connected to the premises
from which you receive or send electricity, gas, natural
gas, water, sewage or telecommunications.
Where any loss is covered under both ‘Customers’ and
suppliers’ premises’ and ‘Utilities and services’, only
‘Utilities and services’ will apply.
Closure of transport routes
We will cover you for loss where any:
- transport route, port or airport, or
- port building, wharf or railway warehouse or airport building and/or their contents,
anywhere in New Zealand is damaged or is closed by
order of a competent public authority as a result of
property damage.
For any claim other than one arising out of natural disaster, we will not pay for the first seven days of
your loss. This seven day period commences from the
first day a loss would otherwise become payable under
this extension.
Accumulated stock
Where the indemnity period is 12 months or more then
in adjusting any claim an allowance will be made if,
during the indemnity period, turnover is temporarily
maintained from accumulated stocks held by you.
Additional premises
We will cover you for loss arising out of interruption
of or interference with your business as a result
of damage to property at additional premises in
New Zealand that you use or acquire for the purposes
of your business. This loss will be considered as loss
arising out of damage to property used by you at the
premises, provided that:
- separate business interruption insurance in respect of such premises has not been arranged, and
- we are given notice of the addition of such premises within a reasonable period.
Departments
If your business is conducted in departments and
independent trading results are ascertainable this
module will apply separately to each department
affected by the damage.
Electric motors
We will cover you for loss arising out of interruption
of or interference with your business as a result of
damage to:
- electric motors and starters that do not individually exceed 3.75kW (5hp), and
- distribution switchboards and permanently installed electrical reticulation
directly caused by failure of electrical insulation, or
abnormal electric current, or electrically induced
self-heating and while located at the premises.
This extension does not apply where the damage is to
refrigeration machinery.
First aid costs
We will cover you for first aid costs you incur at the
time of an event during the period of insurance which
gives rise to damage, and which is not otherwise
covered by entitlements under the Accident
Compensation Act 2001.
Deferral of indemnity period
You may defer the date on which the indemnity period
begins if:
- you notify us within three months of the date of the damage that you have elected to defer the commencement of the indemnity period, and
- we have not already paid or agreed to pay a claim for any insured item or interest in consequence of that damage (other than for Item 3 ‘Reinstatement of records’, or Item 4 ‘Claim preparation costs’).
The deferred indemnity period must begin within the
number of months shown in your policy schedule as
the indemnity period, or 12 months from the date of
the damage, whichever is the earlier, otherwise this
option to defer expires.
If you defer the commencement of the indemnity period as described above, then:
- you must notify us as soon as possible of the date on which you want the indemnity period to commence, and no later than one month after the date on which the deferred indemnity period commences
- the amount payable under this module for all insured items or interests as a result of the damage will be calculated on the basis that references in the policy to the date of the damage are deemed to be references to the date of the commencement of the indemnity period. The standard adjustments will apply such that the final adjusted figures will represent as nearly as may be reasonably practicable the results that would have been obtained during the deferred indemnity period but for the damage
- if prior to or during the indemnity period goods are sold or services are rendered elsewhere than at the premises for the benefit of your business either by you or by others on your behalf, the money paid or payable in respect of such sales or services will be brought into account in arriving at the turnover during the indemnity period
- if in consequence of the damage there is an increase in turnover prior to the commencement of the indemnity period, the amount of the increase will be subtracted from the reduction in turnover during the indemnity period.
Once the deferred indemnity period commences,
there will be no further right of deferral of the indemnity period applicable to a claim for any insured item or
interest as a result of that damage.
Additional extension
If you have chosen to include the following extension,
it will be shown on your policy schedule.
Natural disaster
The word damage as defined in this module extends to
include natural disaster damage.
Making a claim
This section explains what you need to do when you
make a claim.
Claims conditions
You must co-operate with us and give us any
information or help we ask for in relation to your claim.
As soon as you are aware of an event, circumstance or
occurrence, you must comply with the following conditions:
- take all reasonable steps to minimise the loss and prevent further loss or damage
- tell the police in the case of theft, burglary, vandalism or arson, or the attempt at these
- do not admit responsibility for any loss, damage or liability
- do not, without our consent, incur any expense or negotiate, pay, settle, or make any agreement in relation to any claim.
As soon as possible you must also:
- tell us of the event and give full details and circumstances of what has happened, including details of everyone involved
- send us all relevant communications which you receive
- obtain our permission before you incur any expense, other than the reasonable cost of urgent work to prevent further loss or damage
- keep damaged property for our inspection and allow us to inspect any building or other property where loss or damage has occurred
- provide a detailed description of the lost, damaged or stolen items, proof of ownership and any other information or evidence that we may require
- let us at our expense and in your name to take any action necessary against any other party and to take over and conduct the defence and settlement of any claim against you
- provide all reasonable assistance and co-operate with us and our assessors, investigators, lawyers or anyone else we appoint to assist, in the making of your claim, its settlement and any defence of a potential claim against you or any action against anyone else.
If you do not comply with these conditions
If you do not comply with any of these conditions,
we can:
- decline your claim
- recover from you what we have already paid.
After your claim is accepted
If any person, company or entity is ordered to make
or otherwise makes reparation to you for damage
for which we have paid a claim under this policy, you
must reimburse us for that payment as soon as any
reparation is made, subject to adjustment if you have
not been fully indemnified.
You will have to pay an excess
An excess is the amount you must pay for each
individual event. We may deduct your excess from
the total settlement amount.
The total excess is determined by the circumstances
of your claim. You might have to pay more than one
type of excess when you make a claim. The excesses
will be noted in this policy document and/or in your
policy schedule.
If you claim under more than one policy with us for
loss, damage, or liability caused by a single event
or occurrence at the same location, you will only
have to pay one excess. This will be the highest total
applicable excess. This does not apply to any loss
caused by natural disaster damage.
A series of events arising from any one cause during
any period of 72 consecutive hours will be treated as
one event for the purposes of determining the excess
you need to pay.
Instalment premiums
If you are paying your premium by instalments,
we will deduct any unpaid instalments from any
payments that we make in relation to your claim.
How we will settle your claim
Payment on account
We will make payments on account to you during the
indemnity period where you produce a statement of
claim that is certified by a chartered accountant who is
appointed by both you and us.
Salvage sale
If, following damage giving rise to a claim under this
policy, you hold a salvage sale during the indemnity period, we will reduce the amount we pay by the
turnover during the period of the salvage sale.
Alternative index
Adjustments may be based on “turnover” or “output” or
whatever other index of business activity we consider
affords the most equitable result.
What you are not covered for
This section explains what your policy does not cover.
These exclusions apply to all sections of this policy.
Faulty workmanship design or materials
This policy does not cover damage caused by the work
of putting right any of the following:
- repairing or replacing faulty materials
- faulty workmanship
- work performed to a faulty or defective design, plan or design specification
- faulty or defective work where the fault or defect results from an error or omission in design, plan or design specification.
Criminal acts and disappearance
This policy does not cover loss resulting from any of
the following:
- theft by you or by any of your employees
- theft unless accompanied by forcible entry to or exit from any enclosed building
- any fraudulent scheme or device or false pretence practised on you or on any other person having care of property insured under this policy
- unexplained disappearances
- shortages revealed only by the taking of an inventory
- shortages due to clerical or accounting errors.
Damage to machinery
This policy does not cover damage in respect of a
machine or pressure vessel caused by:
- the explosion, overheating, rupture, bursting, cracking, leakage, collapse, of steam boilers, or pipes, or economisers, or any other pressure vessel, due in each case to generated or applied fluid pressure within or without (excluding pressure caused by chemical explosion), or
- mechanical or electrical breakdown or derangement of any machine or pressure vessel except where cover is provided under Automatic extension – ‘Electric motors’.
Moisture penetration
This policy does not cover damage in connection
with the failure of any building or structure to
contain or incorporate:
- materials, or
- a design, or
- a system, or
- a standard of workmanship,
that effectively prevents or manages the presence or
penetration of moisture or water to which the building
or structure might reasonably be subjected.
Types of property not covered
This policy does not cover damage to any of the following:
- property undergoing installation, construction, demolition, erection, or testing following any of them
- money
- jewellery, precious stones, furs, precious metals or bullion, other than as stock of the business or as part of any plant
- motor vehicles, other mechanically or electrically propelled vehicles (including but not limited to railway locomotives and rolling stock), watercraft and aircraft of every kind, and accessories contained in them or on them, other than as stock of the business
- standing timber, growing crops, pastures, livestock, trees, hedges, dams, canals, reservoirs (but not tanks), road or railway tunnels, road or railway bridges, decks, piers, wharves, mining property located beneath the surface of the ground, any land including topsoil and backfill
- property in transit other than at premises you own or occupy
- property damaged as a result of it undergoing any process of producing, making, treating or servicing goods where the damage is directly caused by the normal operation of that process
- refrigeration machinery.
Electronic data
This policy does not cover damage, cost or liability,
directly or indirectly caused by, arising from,
contributed to by, or in any way connected to any
of the following:
- electronic data being damaged, distorted, deleted, corrupted, altered, misinterpreted, or misappropriated
- error in creating, amending, entering, deleting or using electronic data
- inability or failure to receive, send, access or use electronic data for any period of time
- any loss of use, reduction of functionality, repair, replacement, restoration or reproduction of any electronic data
- the value of any electronic data
- a computer virus.
Cyber events
This policy does not cover damage, cost or liability, directly
or indirectly caused by, arising from, contributed to by,
or in any way connected to a cyber act or cyber incident.
However we will not apply this exclusion for any of
the following:
- an event otherwise covered by this policy that causes a cyber incident
- damage resulting from an event otherwise covered by this policy which has been caused by a cyber incident or cyber act.
Communicable disease
This policy does not cover any damage, cost, any other
sum of any kind, or liability, directly or indirectly
caused by, arising from, contributed to by, or in any
way connected to any of the following:
- communicable disease
- the fear or threat of any communicable disease, whether it is actual or perceived
- actions by any person, entity or public authority to respond to, control, prevent or suppress communicable disease.
Any other sum of any kind also includes any increased
or additional costs or expenses of a claim that is
otherwise covered by this policy.
Communicable disease means any disease that can
be transmitted by any substance or agent, directly or
indirectly from one organism to another, including any:
- virus, bacterium, parasite, or any other organism
- any variation of the above, whether considered living or not.
Communicable disease also includes any Infectious
Disease or Quarantinable Disease as defined in
or declared under the Health Act 1956, future
amendments to the Act, or any replacement Act.
This exclusion applies, regardless of any other contributing
cause or event that happens at the same time or some
other time.
Consequential loss or costs you incur
This policy does not cover any of the following (except
as expressly included by this policy):
- consequential losses of any kind
- costs or expenses you may incur to prove or help us with your claim
- loss of interest.
Pollution or contamination
This policy does not cover any loss, damage, personal injury, or liability caused by, arising from, or involving,
pollution or contamination. This includes any
contamination by the use, consumption, storage or
manufacture of illegal drugs.
Natural events
This policy does not cover loss arising out of damage
directly or indirectly caused by or resulting from any
of the following:
- action or effects of micro-organisms, mildew or rot, other than direct damage by fire as a result of any of these
- normal settlement, shrinkage or expansion of buildings, foundations, walls, pavements, roads and other structural improvements
- natural disaster, unless you have chosen the Additional extension – ‘Natural disaster’.
Other damages
This policy does not cover damage directly caused by:
- fumes, gas, dust, smoke, soot
- normal working, maintenance, wear and tear, erosion, corrosion, slowly developing deformation or distortion, marring or scratching
- action of vermin or insects
- the inherent nature of the property
- the action of light, atmospheric or climactic conditions
- changes in artificially controlled temperature or atmosphere
- exposure to weather conditions where the property is not normally left in the open unless reasonable precautions have been taken to protect the property from those conditions
- interruption of the supply to the site of water, gas, electricity or any fuel
- total or partial cessation of work, retarding or interruption or cessation of any process.
Excesses and other insurance
This policy does not cover your excess on this or any
other policy.
This policy does not provide cover where cover is
provided by other insurance or by a warranty or
guarantee. We will not contribute towards any claim
made under any other policy.
Confiscation
This policy does not cover any loss, damage, personal injury, liability or prosecution of any type directly
or indirectly caused by, arising from, or involving
confiscation, nationalisation, requisition or destruction
of, or damage to property by order of government,
public or local authority (unless the order is given
to control any loss or damage that is covered by
this policy).
War, terrorism or nuclear incidents
This policy does not cover any loss, damage, personal injury, liability or prosecution of any type directly or
indirectly caused by, arising from or involving:
- war, invasion, act of foreign enemy, hostilities, civil war or warlike operations (whether war is declared or not)
- mutiny, civil commotion assuming proportions of or amounting to a popular uprising, military uprising, rebellion, revolution, insurrection, military or usurped power
- any act, including but not limited to the threat, or use of violence, which from its nature and context is done for, or in connection with, political, religious, ideological, ethnic, or similar purposes including the intention to influence any government and/or to put the public or any member of the public in fear
- nuclear weapons, ionising radiations, or contamination by radioactivity from nuclear fuel or the combustion of waste from nuclear fuel.
Unlawful or otherwise prohibited to insure
This policy does not cover any loss, damage, personal injury, liability or prosecution, directly or indirectly
caused by, or arising from any act, event, occurrence
or thing against which insurance is either:
- unlawful, or
- prohibited by any sanction, prohibition or restriction under the laws or regulations of any jurisdiction applicable to us or our parent company or its ultimate controlling entity.
You must tell us about certain things
Some parts of this policy may cover other people
or companies or entities as well as you. To gain the
benefit of any cover under this policy they must
meet all the same conditions and obligations you are
required to meet. No claim will be payable where any
person covered under this policy does not meet any of
the terms and conditions.
Nothing in this policy affects the common law rights
of either party, including our right to avoid your policy
for non-disclosure. This means your policy will be
treated as if it never existed and any claim payments
must be returned to us.
You must disclose material information and
give us full and accurate statements
Your policy with us relies on the accuracy of the
information supplied by you, or any person on your
behalf. You must advise us of all material information
before the start of this policy and before each renewal
or variation of the policy.
You must also give us full and accurate information
and answer honestly, correctly and completely all
questions we ask you. Failure to do so entitles us to
deny any claim and to cancel this and any other policy
you have with us from the date the information should
have been provided.
Alteration of risk
Unless we agree otherwise in writing, your cover will
cease if, for any reason other than damage:
- your business is wound up or carried on by a liquidator or receiver or is permanently discontinued, or
- your interest in your business ceases otherwise than by death, or
- with your knowledge any alteration is made, either to your business or to the premises or property in your business, whereby the risk of damage is increased.
However, your cover will not be prejudiced by:
- such change in the use or occupancy of premises as are usual or incidental to your business, or
- the performance of any structural alterations or repairs to property at the premises,
providing the circumstances are reported to us within
a reasonable time after you become aware of them
and you agree to pay an additional premium for the
increased risk if required.
You must tell us if there is a change of circumstances
You must tell us immediately of any change in
circumstances that has happened after the start of
this policy or that you know is going to happen and
which may increase any of the following:
- the amount of the risk
- the risk of loss, damage, or liability
- the risk of insuring you.
As a result of these changes in circumstances, or
if you fail to tell us immediately of any change in
circumstances, we may:
- change your policy terms and make alterations to your premium
- reduce cover or change limits
- not insure you for any loss, damage or liability that happens after the date of the change in circumstances
- cancel your policy.
Misdescription
Your cover will not be prejudiced by:
- any innocent and inadvertent misdescription of the business in the proposal or submission, or
- any act whereby the risk of loss is increased without your authority or knowledge,
provided you notify us immediately on becoming
aware of any of the above happenings. However,
we may require you to pay an additional premium
if the risk of loss has changed as a result.
Adjustment of premium: Item 1 – Gross Profit
The premium for Item 1 – 'Gross profit’ is provisional
and you must tell us the actual insured gross profit for
the period of insurance within three months of the end
of each period of insurance for us to calculate your
final premium.
The premium will be adjusted as follows:
- we will recalculate the provisional premium using the actual amounts, or a multiple of such amounts if the indemnity period exceeds 12 months
- in the event of a claim occurring during the period of insurance the amount paid or payable by us for the loss in respect of the period will be regarded as gross profit earned by you.
Any difference between the provisional and the final
premiums will either be payable to us as an additional
premium, or as a refund of premium to you, however,
any refund of premium to you will not exceed 50% of
the provisional premiums charged.
If you do not tell us the actual figures within three
months, we will consider the premium to be final and
no adjustments will be made.
You must comply with certain conditions
You must avoid loss, damage or liability
You must take all reasonable care to avoid doing
anything that could result in a claim, and at your cost
and expense, must take reasonable steps to:
- ensure all property covered by this insurance is kept safe and protected from possible loss or damage
- maintain any protective devices, including but not limited to sprinkler systems and alarms, in an operational condition
- keep closed during non-working hours any fire resisting doors and shutters and maintain them in efficient working order
- maintain any security protection in efficient operating order and activate it during non-working hours
- avoid any loss, damage or personal injury to any person or thing for which you could be held legally liable
- comply with all legal requirements for the safety of people or property.
- comply with all statutory, regulatory or local authority requirements pertaining to the ownership, occupation and use of property insured under this policy
- keep any dangerous goods in accordance with the provisions of the Hazardous Substances and New Organisms Act 1996 and the Health and Safety at Work (Hazardous Substances) Regulations 2017.
You must not transfer your legal rights
You must not assign or transfer or attempt to assign
or transfer this policy or your interest in this policy to
any other party.
Building Act 2004 – compliance schedule
Where required under the Building Act 2004 you must
ensure that all inspections, maintenance and reports
are completed as required by the compliance schedule
for any building for which interference or interruption
following damage is insured. This module does not
insure interference or interruption following any loss or
damage directly or indirectly caused by or contributed
to by circumstances that would not have existed at the
time of the loss or damage if these requirements had
been met.
How we administer your policy
Paying premiums
If your premium is overdue, we may refuse to make
any claim payments until your overdue premiums
have been paid.
If there is a change to your premium which remains
unpaid, or you do not pay the full amount of your
premium, we may reduce the period of insurance in
line with the proportion of the unpaid premium.
If your premium remains unpaid for 28 days, your
policy will automatically be terminated and you will
not be sent a notice.
Sending notices
We will send any notice, policy schedule or other
written documents to your last known physical, postal
or email address.
Noting interested parties
By noting an Interested Party on your policy schedule,
you are authorising us to disclose your information
to them. If your policy schedule shows an Interested
Party, we may partially or fully settle your claim by
making a payment to them, fulfilling our obligations
under this policy. Anyone noted as an Interested Party
is not covered by this policy and cannot make a claim
under this policy.
You are jointly insured
All those listed as insured are jointly insured and are
considered to act with the expressed authority of
each other. This means that if anyone does or fails to
do anything so that there is no cover, there will be no
cover for any of the insureds.
Each insured has the right to:
- make a change to the policy
- make a claim under the policy
- receive claim proceeds under the policy, and
- cancel the policy.
Currency
All amounts referred to in your policy are expressed
in New Zealand currency and include Goods and
Services Tax (GST). We will pay all claims in
New Zealand currency.
Governing law
This policy is governed by New Zealand law, and the
New Zealand courts have exclusive jurisdiction over
any legal proceedings about it.
Definitions
Act
Any Act of the New Zealand parliament that is not
an Excluded Act in force at the commencement of
the period of insurance, or which comes into force
during the period of insurance, and any substitution
of, amendment to, replacement of or any regulation
made under such Act.
Any specific Act referred to also means any
substitution of, amendment to, replacement of and
any statutory regulation made under such Act.
Business
The business and occupation described on your
policy schedule.
Computer system
Any of the following systems:
- computer, communication system, or any other electronic device
- hardware, software, server or cloud
- any microcontroller.
A computer system also includes any system, output
or data storage device that is similar to those
mentioned above.
Cyber act
One or more unauthorised, malicious or criminal acts
involving accessing, using, processing, or operating of
any computer system. This also includes any threat or
hoax of these acts.
Cyber incident
Any of the following:
- one or more errors or omissions involving accessing, using, processing, or operating any computer system
- one or more occurrences when any computer system is partially or totally unavailable
- one or more failures to access, process, use or operate any computer system.
Damage
Sudden, unforeseen, accidental physical loss and
sudden, unforeseen, accidental physical damage
that occurs at a specific place and time.
Electronic data
Facts, concepts and information converted to a form useable
for communications, display, distribution, interpretation
or processing by electronic and electromechanical data
processing or electronically controlled equipment.
Employee
Any of the following while working for any insured in
connection with the business:
- a person under a contract of service or apprenticeship with any insured
- a person hired or borrowed by any insured
- a labour only sub-contractor.
Event
A sudden, accidental and unforeseen occurrence that
causes damage or personal injury that you do not
intend or expect.
Excluded Acts
The following Acts of the New Zealand Parliament and
any amendment to, re-enactment or substitution of,
regulation of, or other subordinate legislation made
under, such Acts:
- Arms Act 1983
- Aviation Crimes Act 1972
- Commerce Act 1986
- Crimes Act 1961
- Criminal Investigations (Blood Samples) Act 1995
- Hazardous Substances and New Organisms Act 1996 but only as it relates to new organisms
- Misuse of Drugs Act 1975
- Criminal Proceeds (Recovery) Act 2009
- Summary Offences Act 1981
- Land Transport Act 1998, or
- any other Act shown in your policy schedule as an Excluded Act.
Gross profit
The amount by which the sum of the turnover and the
amount of the closing stock will exceed the sum of the
amount of the opening stock and the amount of the
uninsured working expenses.
Note: The amount of the opening and closing stocks
will be arrived at in accordance with your normal
accounting methods, due provision being made for
depreciation. The words and expressions used will have
the meaning usually attached to them in your books
and accounts including uninsured working expenses
listed in your policy schedule.
Indemnity period
The indemnity period means the continuous period
beginning with:
- the date of occurrence of the damage; or
- if you have elected Automatic extension – ‘Deferral of indemnity’, the date to which you have deferred the commencement of the indemnity period in accordance with the extension and ending not later than the expiry of the number of months shown in your policy schedule during which the results of the business are affected in consequence of the damage.
Insured
The person, company, or entity listed as ‘Who’s insured’
on your policy schedule domiciled in New Zealand.
Machine
Any contrivance for the conversion and direction
of motion or energy, or for the performance of any
electronic process, and includes any protective device
in connection with that contrivance.
Material information
Any information which might influence the decision
we make as to whether to provide insurance and if so
on what terms and at what premium.
Micro-organisms
Living things such as amoeba, bacteria, fungi, mould,
protozoa, and any similar or like forms.
Natural disaster
Earthquake, tsunami, volcanic activity, hydrothermal
activity, geothermal activity, subterranean fire, or fire
resulting from any of these.
Natural disaster damage
Any of the following:
- damage directly or indirectly caused by or resulting from natural disaster;
- damage occurring (whether accidentally or not) as the direct result of measures taken under proper authority to avoid the spreading of, or otherwise to reduce the consequences of, any such damage but does not include any damage for which compensation is payable under any Act.
Period of insurance
When your policy starts, to when it ends. It is shown on
your policy schedule, unless the policy is ended earlier.
Personal injury
Any of the following:
- death, or physical external or internal bodily injury
- illness, sickness, disease, debilitating or degenerative condition, or disability
- mental injury, mental anguish, shock, or fright.
Persons insured
Any of the following:
- any person who holds the position of or performs the duties of director, executive officer, trustee, secretary, manager, partner, or who holds any other position as an employee of the insured while acting in that capacity
- the officers, committees and members of the insured's own canteen, social sports and child care facilities or welfare organisations, first aid, fire and ambulance services, pension fund management and administrative committees in their respective capacities as such
- any subsidiary company.
Policy schedule
The most recent policy schedule we have sent you
which includes, who’s insured, business description,
business address and the policy modules you
have selected.
Premises
The business address shown on your policy schedule.
Pressure vessel
A vessel that, in normal use, is subject to generated or
applied fluid pressure.
Rate of gross profit
Subject to any standard adjustments:
- where your business has been trading for less than 12 months: the rate of gross profit earned on the turnover during the period between the date of the commencement of your business and the date of the damage, or
- in all other cases: the rate of gross profit earned on the turnover during the financial year of the business immediately before the date of the damage.
Refrigeration machinery
Refrigeration units ordinarily used for the storage of
food including all integral parts of them.
Regulations
Any regulations made under or framed in accordance
with any Act, or any regulation or bylaw of any
local authority.
Any specific regulation referred to also means any
substitution of, amendment to or replacement of
such regulation.
Reparation
An amount ordered by a New Zealand Court under
Section 32 of the Sentencing Act 2002 to be paid to
the victim of an offence. Reparation does not include:
- damages, court costs, fines, penalties, any other form of criminal sanction, non-pecuniary relief, taxes, any payment deemed to be unlawful to insure against, or
- your defence costs in relation to an offence.
Standard adjustments
Any adjustments necessary to provide for:
- the trend of your business; and
- variations in your business; or
- other special circumstances affecting your business; that occur before or after the damage, or would have affected your business had the damage not occurred.
The final adjusted figures will represent as nearly as
may be reasonably practicable the results that would
have been obtained during the relative period after the
loss but for the insured damage.
Standard turnover
Subject to any standard adjustments:
- where your business has been trading for less than 12 months: the proportional equivalent, for a period equal to the indemnity period, of the turnover realised during the period between the commencement of your business and the date of the damage, or
- in all other cases; the turnover during that period in the 12 months immediately before the date of the damage that corresponds with the indemnity period.
Stock
Stock and materials in trade.
Subsidiary company
Any of the following:
- any company that, at the inception of the period of insurance, by any applicable legislation, was or is deemed to be a subsidiary of the insured
- any company in which the company named in your policy schedule:
- owns or directly or indirectly controls more than fifty percent of the issued share capital
- controls the composition of the board of directors
- exercises effective management and control, either directly or through one or more of its subsidiary companies, or
- any other company whose accounts are consolidated into those of the company named in your policy schedule in accordance with the relevant New Zealand Accounting Standard.
Sum Insured
The applicable Sum Insured shown on your policy schedule. The Sum Insured is the amount determined
when your policy begins and at each renewal. It is
shown on your policy schedule and you can discuss
the value with us at any time.
Turnover
The money paid or payable to you for goods sold and
delivered and for services rendered in course of the
business at the premises.
Vehicle
Any type of machine on wheels or on self-laid tracks
made or intended to be propelled by other than
manual power and any trailer made or intended to be
drawn by any such machine while attached to it.
Watercraft
Any type of craft, vessel or thing made or intended to
float on or in or travel through water.