If you were eligible for the Policy Loyalty Reward and this was not applied to your premium as intended, you’ll receive a refund. The refund will be for the difference in the premium you paid compared with the premium we intended to charge you plus GST, for the timeframe the issue occurred. We’ll also pay some compensation as part of the refund.
Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?
Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?
Was this article helpful?
In this section
In my No Claims Bonus refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?In my Policy Loyalty Reward refund email/letter it says, ‘bank account number ending in’. Where in my bank account is this number taken from?I've received a letter, email or text about a refund for missed Policy Loyalty Reward. Is this a scam?What if I have multiple Car Insurance policies with AA Insurance that may have been affected by missed Policy Loyalty Reward?What is the process for refunding customers affected by any missed Policy Loyalty Reward?When will I receive a refund if I am affected by any missed Policy Loyalty Reward?What is the compensation I’ve received as part of the Policy Loyalty Reward refund? How has it been calculated?Will I get a refund if I’m impacted by any missed Policy Loyalty Reward?Why are you refunding customers for missed Policy Loyalty Reward?I have received a letter, email or text about a refund for a No Claims Bonus benefit error. Is this a scam?See more