How can I live chat with you?

You can start a live chat with our team through our contact us page here.

Our live chat team is available daily between 8am - 6pm (including weekends and public holidays). If you have a current policy with us, please have your policy number or claim number handy, if possible.

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How do I clear my browser cookies?How do I know if the communications I’ve received are from AA Insurance and not a scam?Why can’t my online quote start on or after 28 April 2025?Does my policy cover me if I use my motorcycle for business use?Can I get insurance for a motorcycle that I'm not licenced to ride? What kind of cover do you have available for motorcycles?Do you cover mopeds?What do I do if someone I know has passed away, but still has insurance policies with AA Insurance?Do you have translation services available?Introducing Aria, our chatbot See more