Cancel your policy

To cancel your policy:

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Call us

Or call us on 0800 500 213 with your policy details and the date you want it cancelled.

Our contact centre is open from 8am - 8pm Monday - Friday and 8am - 6pm on weekends and public holidays.

Depending on the number of policies you are cancelling, and whether or not other details need to be changed, the call will take around five minutes.

Please be aware that if your policy is paid by direct debit instalments, there may be an outstanding amount still left to be paid. A consultant will discuss this further with you, if necessary.

 

If you're experiencing financial hardship, please contact our Call Centre on 0800 500 231 (8am - 8pm Monday to Friday; 8am - 6pm on weekends and public holidays), so our team can work through ways to support you. If you would like one of our team to get in touch with you at a time that suits, please fill out this form. Or you may wish to speak with us online using the live chat link above when we are available.