A milestone to be proud of
We are proud to announce that AA Insurance has been accredited the DVFREE Tick from Shine, a leading New Zealand specialist domestic abuse service provider.Read more
Australian bushfires a stark reminder of the value we place in home
Given that so much of our past, present and future is gathered in the place we call home, I can’t help but think of those who face the daunting prospect of creating that place all over again.Read more
Businesses should take a role in reducing domestic violence
Family violence is a delicate subject to broach, and isn’t always physical with obvious marks, but if an employer takes an explicit, pro-active and supportive stance, there is more chance of people being open about their circumstances and getting the support they need.Read more
Hope is not a plan. Assumption is not a strategy.
Last week's devastating fire at the SkyCity Convention Centre is a reminder of the importance of having a robust Business Continuity Plan in place and certainty about who’s responsible for what.Read more
Avoid using the 'B' word this World Mental Health Day
I have been making a big effort to refrain from using the ‘B’ word lately; busy. Busy is such an easy word to use, and one we hear a lot day-to-day. It has such a negative connotation, doesn’t it?Read more
Who does personalised service better?
I’m fortunate to have worked a few years in claims at AA Insurance so I felt like I could contribute a little to the conversation at the recent InsurTech NZ’s event on claims —or more specifically “Creating better customer outcomes across the claims journey.”Read more
The importance of growing our talent
These days most companies are committed to career development, and rightly so, as it makes complete financial sense to retain great staff and recruit from within. At AA Insurance, we call it ‘’growing our own talent’’. We know it’s incredibly important to enhance our people’s careers and improve our performance, by supporting the development of every individual.Read more
The Cycle of Progress
Last year, I highlighted the need to raise awareness for gender equality around the world, particularly when there were several stories in the media featuring harassment and pay inequality at that time.Read more
Smart strategies for going green
As a company, we’re focused on ensuring that we’re doing our part for the environment, especially with a team of over 700 staff. Moving our Auckland head office, including over 500 people, gave us the opportunity to look at what’s working, what isn’t and what we can focus on in the future.Read more
Keeping the wheels of business turning
Like other businesses, our motor claims team is fast approaching the Christmas break, but still has much to do to help get our customers back on the road.Read more
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Corporate Communications Specialist, AA Insurance
Account Manager, Botica Butler Raudon Public Relations