Looking after customers and staff pays off twice for AA Insurance in industry awards

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Auckland, 18 November 2021 – Doing the right thing by customers and staff has paid off two-fold for AA Insurance, after winning General Insurance Company of the Year and Insurance Learning Program of the Year at the 2021 New Zealand Insurance Industry awards.

Now in its ninth year, the awards were held virtually last night by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) to celebrate the achievements of individuals and companies across the industry.

The new category of General Insurance Company of the Year award recognises general insurance companies that have demonstrated strong performance and outstanding service for their customers. AA Insurance has been a finalist in the Direct General Insurance category since the awards began, holding the title from 2012-2015 and again from 2018-2019 (the awards weren’t run in 2020).

The Insurance Learning Program of the Year award recognises the efforts of organisations that have demonstrated a genuine commitment to improving the professionalism of their people through the development and implementation of a learning program. This is the second year AA Insurance has entered this category, holding the title in 2018.

“Given the pressures the entire country has endured, we’re delighted to be recognised by the industry with these awards, especially given the calibre of the competition,” says Chris Curtin, Chief Executive for AA Insurance.

“It’s an absolute honour and speaks volumes of the effort our people have put in to look after our customers, as well as each other, regardless of what’s going on in the world. I can proudly say that these awards can be attributed to them.”

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.

We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).

Find out more at www.aainsurance.co.nz

For more information please contact:
AA Insurance Media Team